Microsoft Senior Data Center IT Support Technician

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Microsoft A tiempo completo

About the Role

As a Senior Data Center IT Support Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Our data centers are comprised of a large global portfolio of more than 200 facilities in 32 countries, supporting services for over 1 billion customers and 20 million businesses worldwide.

We are looking for a highly skilled and experienced IT professional to join our team and provide technical support for our data center infrastructure, including servers, network devices, and storage systems.

Responsibilities

  • Provide technical support for data center infrastructure, including servers, network devices, and storage systems.
  • Collaborate with cross-functional teams to resolve technical issues and improve data center operations.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in on-call rotation and provide 24/7 support for critical issues.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 2 years of experience in data center IT support or related field.
  • Strong knowledge of data center infrastructure, including servers, network devices, and storage systems.
  • Excellent communication and problem-solving skills.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.


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