Microsoft Senior Data Center IT Support Technician
hace 4 semanas
Job Summary
We are seeking a highly skilled Senior Data Center IT Support Technician to join our team at Microsoft. As a key member of our Cloud Operations & Innovation team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.
Responsibilities
- Provide IT support for secure access workstations, laptops, servers, and conference rooms Audio/Visual equipment.
- Maintain inventory of spare devices for the sites and ensure the latest updates and operating systems are installed on the devices.
- Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting when needed.
- Support the deployment of on-site DC physical infrastructure, including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement, and physical hardware troubleshooting.
- Assist the Data center Inventory and Asset Management Team with shipping/receiving and inventory management.
Requirements
- High school diploma or equivalent.
- At least two years of experience supporting IT equipment or related technology.
- Fluent in English and Spanish.
- Able to work 100% on site in Queretaro, Mexico.
Preferred Qualifications
- Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience.
- Applicable certifications: CompTIA, Microsoft, Network Certifications.
- Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.).
- Flexibility to work non-business hours (shifts) that may include weekends and/or holidays.
About Microsoft
Microsoft's mission is to empower every person and every organization on the planet to achieve more. We are committed to creating a culture of inclusion where everyone can thrive at work and beyond.
Benefits
- Industry-leading healthcare.
- Educational resources.
- Discounts on products and services.
- Savings and investments.
- Maternity and paternity leave.
- Generous time away.
- Giving programs.
- Opportunities to network and connect.
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