Microsoft Senior Data Center IT Support Technician

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Microsoft A tiempo completo

Job Summary

We are seeking a highly skilled Senior Data Center IT Support Technician to join our team at Microsoft. As a key member of our Cloud Operations & Innovation team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.

Responsibilities

  • Provide IT support for secure access workstations, laptops, servers, and conference rooms Audio/Visual equipment.
  • Maintain inventory of spare devices for the sites and ensure the latest updates and operating systems are installed on the devices.
  • Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting when needed.
  • Support the deployment of on-site DC physical infrastructure, including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement, and physical hardware troubleshooting.
  • Assist the Data center Inventory and Asset Management Team with shipping/receiving and inventory management.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience supporting IT equipment or related technology.
  • Fluent in English and Spanish.
  • Able to work 100% on site in Queretaro, Mexico.

Preferred Qualifications

  • Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience.
  • Applicable certifications: CompTIA, Microsoft, Network Certifications.
  • Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.).
  • Flexibility to work non-business hours (shifts) that may include weekends and/or holidays.

About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. We are committed to creating a culture of inclusion where everyone can thrive at work and beyond.

Benefits

  • Industry-leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.


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