Customer Service Operations Coordinator

hace 4 días


San Luis Potosí, San Luis Potosí, México Adi Global Distribution A tiempo completo

We are seeking a skilled Customer Service Operations Coordinator to join our team at Adi Global Distribution. In this role, you will oversee the response to inbound customer requests regarding order inquiries as to ship dates, problems, order changes, repairs, and RMA's.

The ideal candidate will have excellent communication skills and be able to effectively collaborate with other departments such as Technical Support, Logistics, Manufacturing, Branch Managers, Regional Sales Managers, and Product Managers to resolve customer issues.

Key responsibilities include:

  • Order Processing
  • Order Follow-up
  • Managing any type of order inquiry
  • Providing calls to customers, branches, and vendors
  • Fulfillment of customer order reports
  • Delivering the highest quality of customer service to ADI customers, branches, and vendors

The successful candidate will have a strong background in customer service/support, excellent attention to detail, and the ability to work effectively in a team environment.

A competitive salary of $45,000 - $60,000 per year is offered based on experience and qualifications.

Benefits include Resideo's benefits above the Mexican law.



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