Customer Service Liaison

hace 1 mes


San Luis Potosí, San Luis Potosí, México Schweitzer Engineering Laboratories A tiempo completo

**About the Role:**

We are seeking a skilled Customer Service Liaison to provide world-class customer care to both internal and external customers at Schweitzer Engineering Laboratories.

The successful candidate will engage in regional customer support activities, including accurate entry of orders, quotes, and RMA's, as well as creation and maintenance of special specifications. They will communicate with customers and reps on deliverables and resolve additional customer service issues with some work direction from supervisors and peers.

This role involves completing and passing required customer service certifications. The ideal candidate will use their judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems. Additionally, they will assist with customer feedback tracking and driving towards customer satisfaction.

In this position, you will be expected to understand, create, and simplify processes to meet our high standards. You may also be assigned other duties, such as office administration and other support tasks, dependent on the region or department.

**Requirements:

To be considered for this role, you should have at least 1 year of customer service experience, an Associate's degree or related business experience, and strong computer skills. You must also be able to learn concepts and technical details of products, possess strong writing, proofreading, documentation, and communication skills, and demonstrate the ability to learn new skills and assume new responsibilities.

Furthermore, you should be able to work cooperatively in a team environment and meet the following requirements: background check results satisfactory to SEL, negative drug test result(s), and the ability to write and speak English coherently.

**Preferred Qualifications:

A suitable candidate will have experience with ERP or CRM tools, a background in technical sales environments, bilingual abilities, or a Bachelor's degree. However, these qualifications are not mandatory.

**Estimated Salary:** $60,000 - $80,000 per annum, depending on location and experience.


  • Customer Service Liaison

    hace 1 semana


    San Luis Potosí, San Luis Potosí, México Benchmark Digital Partners Llc A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Liaison to join our team at Benchmark Digital Partners Llc. As a key member of our customer-facing team, you will be responsible for ensuring exceptional customer experiences and driving business growth through effective client support.Key Responsibilities:Support Leadership team to ensure customer...


  • San Luis Potosí, San Luis Potosí, México Valeo A tiempo completo

    Job OverviewThis role is part of the Material Planning/Production Control team at Valeo, a global leader in automotive innovation. As a Customer Service Contact, you will be responsible for managing customer demands and ensuring seamless supply chain operations.Key ResponsibilitiesOrder Management: Receive and integrate customer schedules, identify...


  • San Luis Potosí, San Luis Potosí, México BorgWarner A tiempo completo

    BorgWarner is a global leader in powertrain solutions, providing innovative technologies that enhance fuel efficiency, reduce emissions, and improve performance. Our international presence enables us to offer local support to a diverse customer base.Our organization operates within two main groups: The Engine Group focuses on developing air management...


  • San Luis Potosí, San Luis Potosí, México Valeo A tiempo completo

    Valeo is a leading global company in the automotive sector, committed to designing innovative solutions for a greener and more secure mobility. Our team is dedicated to providing exceptional customer service and ensuring seamless supply chain operations.**Key Responsibilities:**• Recognize and manage customer demands for products by driving Sales and...


  • San Luis Potosí, San Luis Potosí, México Adi Global Distribution A tiempo completo

    We are seeking a highly skilled Customer Service Operations Coordinator to join our team at Adi Global Distribution. As a key member of our customer-facing department, you will play a vital role in ensuring that customers receive exceptional service and support.About the Role:The Customer Service Operations Coordinator will be responsible for coordinating...


  • San Luis Potosí, San Luis Potosí, México Abb A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Operations Specialist to join our team at ABB. As a key member of our Process Automation business in San Luis Potosi, you will play a vital role in ensuring exceptional customer experiences and driving business growth.


  • San Luis Potosí, San Luis Potosí, México Bodycote A tiempo completo

    About the RoleWe are seeking an experienced Sales and Customer Service Manager to join our team at Bodycote.Key ResponsibilitiesDevelop and maintain strong relationships with key customer stakeholders, potential customers, and executive sponsors.Conduct sales calls, receive and respond to phone inquiries from customers and potential customers.Partner with...


  • San Luis Potosí, San Luis Potosí, México Bastian Solutions Llc A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Operations Coordinator to join our team at Bastian Solutions Llc.The estimated salary for this position is between $45,000 and $60,000 per year, depending on experience.Job DescriptionThe primary responsibility of this role will be to ensure smooth operations in customer service while working...


  • San Luis Potosí, San Luis Potosí, México Hitachi Energy Mexico, S.A. De C.V. A tiempo completo

    About Hitachi Energy MexicoWe are a leading provider of power quality systems and HVDC solutions, serving utility, industrial, renewable energy, and other customers in Mexico and Canada.Job Summary:This is an exciting opportunity for a motivated Sales & Tender Specialist to join our Grid Integration organization in Mexico. As part of our team, you will be...


  • San Luis Potosí, San Luis Potosí, México Hiring Space Sc A tiempo completo

    Hiring Space Sc is seeking a highly motivated and customer-focused Call Center Agent Bilingual to join our team. As an integral part of our operations, this role will play a key role in providing exceptional customer service and support.The ideal candidate will possess strong communication skills, both written and verbal, and be proficient in English....


  • San Luis Potosí, San Luis Potosí, México oilandgas A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in San Luis Potosi, Mexico. As a key member of our customer experience department, you will be responsible for delivering exceptional service to our clients, resolving issues, and ensuring their needs are met.ResponsibilitiesServing as Primary Customer Contact:...


  • San Luis Potosí, San Luis Potosí, México Fedex Group A tiempo completo

    Job DescriptionWe are seeking a Customer Service Representative to join our team at FedEx Group.This role involves providing exceptional customer service, assisting with package tracing, and answering questions about our products and services. You will also be responsible for handling customer packages, maintaining records, and auditing files.Your duties...


  • San Luis Potosí, San Luis Potosí, México Abb A tiempo completo

    Empowering Your Career in Customer Service and Procurement">At ABB, we are dedicated to addressing global challenges. Our core values of care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - drive our aim to empower everyone to create sustainable solutions.We offer an exciting opportunity for a...


  • San Luis Potosí, San Luis Potosí, México Motion A tiempo completo

    Job Title: Customer Service Representative - Sales and Order ManagementAt Motion Industries, we are seeking a highly motivated Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service, accurately fulfilling customer orders, and managing incoming customer calls.About the Role:You will...


  • San Luis Potosí, San Luis Potosí, México First Brands Group A tiempo completo

    **Job Overview**: First Brands Group seeks a skilled Customer Service Representative to provide exceptional customer experiences and support in a fast-paced environment.**Estimated Salary**: $60,000 - $80,000 per annum.**Key Responsibilities:**Deliver strong English written and verbal communication skills to customers, department peers, and leaders.Multitask...


  • San Luis Potosí, San Luis Potosí, México Eaton A tiempo completo

    Job SummaryWe are seeking a highly skilled Automated Transmissions Customer Service Specialist to join our team at Eaton. In this role, you will provide exceptional customer support, drive product reliability and functionality improvements, and work collaboratively with cross-functional teams.Key Responsibilities:Provide warranty support and direct product...


  • San Luis Potosí, San Luis Potosí, México Hiring Space Sc A tiempo completo

    **Overview of Hiring Space Sc:**We are an American capital company seeking a highly motivated and communicative individual to join our team as a Call Center Agent Bilingual.As a valued member of our staff, you will be responsible for providing exceptional customer service, answering calls, scheduling appointments, and transferring calls. Your fluency in...


  • San Luis Potosí, San Luis Potosí, México Schweitzer Engineering Laboratories A tiempo completo

    About the RoleAt Schweitzer Engineering Laboratories, we are seeking a skilled and customer-focused professional to join our team as a Customer Support Specialist.


  • San Luis Potosí, San Luis Potosí, México Revolution A tiempo completo

    Requisition ID: Revolution is seeking a skilled and results-driven Automotive Service Manager to lead our team of professionals in the San Luis Potosí region.The ideal candidate will have a proven track record of success in direct sales and customer service, with a strong background in the automotive industry. This role requires a strategic thinker who can...


  • San Luis Potosí, San Luis Potosí, México Abb A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our Electrification team at ABB. As a key member of our team, you will provide exceptional customer support and ensure seamless communication with internal and external stakeholders.Key ResponsibilitiesAs a Customer Support Specialist, your key responsibilities...