Customer Service Liaison
hace 1 mes
This role is part of the Material Planning/Production Control team at Valeo, a global leader in automotive innovation. As a Customer Service Contact, you will be responsible for managing customer demands and ensuring seamless supply chain operations.
Key Responsibilities- Order Management: Receive and integrate customer schedules, identify integration errors, and resolve them promptly.
- Supply Chain Monitoring: Track safety stock levels, alert when min/max levels are reached, and ensure targeted service levels are met.
- Logistics Coordination: Manage co-operation and logistics issues with external platforms, initiate corrective action plans as needed.
- Communication: Adapt communication methods to customer contact levels, frequency, and situation (preventative, curative, crisis).
To succeed in this role, you must have excellent communication skills, attention to detail, and problem-solving abilities. Experience in supply chain management, logistics, or customer service is essential.
About ValeoValeo is a multi-cultural environment that values diversity and international collaboration. With over 20,000 engineers working in Research & Development, we are one of the largest global innovative companies. We are committed to limiting our environmental impact and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development.
Estimated Salary RangeThe estimated annual salary range for this position is €45,000 - €60,000, depending on location and experience.
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