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Spare Parts Operations Expert
hace 2 meses
As a key member of the Sidel team, you will be responsible for driving process improvements and ensuring operational excellence in the region.
Key Responsibilities- Training and Development: Identify training needs and conduct training sessions on processes and tools for the region.
- Process Improvement: Collaborate with the Spare Parts Global Process Expert and Global Process Driver to identify and implement improvements in processes and tools.
- Process Compliance and Performance: Ensure process compliance and performance within the region, including managing Spare Parts Orders (ZSP) and Control & Credit Notes.
- Data Analysis: Perform data analyses for the region, including metrics like Time to Quote (TTQ), pending offers, and hit ratio.
- Knowledge and Experience: Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics.
- Skills and Abilities: Ability to work independently, handle pressure effectively, and manage priorities and customer requests.
What We Offer: Expertise in Excel and ERP systems, with knowledge of SAP a plus. Excellent communication skills, both written and verbal.