Senior Technical Solutions Specialist XICO

hace 6 días


Tlaxcala, Tlaxcala, México Schneider National A tiempo completo

Schneider Electric, a leading provider of connected technologies, is seeking an experienced Senior Technical Solutions Specialist to join our team in Tlaxcala.

Job Overview

We are looking for a highly skilled and motivated individual to provide technical support services to our customers. As a Senior Technical Solutions Specialist, you will be responsible for a wide range of tasks, including creating, receiving, monitoring, maintaining, and resolving work tickets. You will also be responsible for imaging, setup, and support of computer systems, mobile devices, and other equipment.

Key Responsibilities:
  • Create, receive, monitor, maintain, and resolve work tickets
  • Imaging, setup, and support of computer systems, mobile devices, and other equipment
  • Maintain on-site presence at designated service locations to support end users
  • Software installation and support in accordance with Schneider standards
  • Perform proactive and on-demand health checks of IT systems
  • Train end users on how to operate office automation equipment
  • Hardware platform troubleshooting and management
  • Software platform troubleshooting and management
  • Secure password management
  • Support access to corporate network/wireless and applications
  • Coordinate execution of tasks with guidance from Service Desk representatives
Requirements:
  • Bachelor's degree in Computer Science, Software Engineering, or related fields
  • English Intermediate - Advanced
  • Available to work on site
  • 1-3 years of technical support experience, previous deskside technician support experience desired
  • Office 365 experience desired
  • ITIL and ITSM experience desired
  • 1-3 years of experience in implementing, troubleshooting, and supporting end-user technologies & services
  • MS Windows desktop or laptop OS administration, configuration, and troubleshooting experience
  • Mobile Device Management experience with supporting and managing mobile devices
What We Offer

Schneider Electric offers a competitive salary range of $80,000 - $110,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer.

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.



  • Tlaxcala, Tlaxcala, México Schneider Electric Gruppe A tiempo completo

    Schneider Electric is a global leader in energy management and automation. We are seeking a skilled Tech Support Specialist to join our team at our XICO facility in Tlaxcala, Mexico.The ideal candidate will have 1-3 years of technical support experience, with a strong background in ITIL and ITSM principles. Proficiency in Microsoft SCCM, Active Directory,...


  • Tlaxcala, Tlaxcala, México Schneider Electric Gruppe A tiempo completo

    About Schneider ElectricWe're a leading global player in the field of energy management and automation. Our company has been pioneering innovative solutions for over 130 years, serving more than 100 countries worldwide.Job OverviewWe're seeking an exceptional Tech Partner to join our team at our Xico plant in Tlaxcala. As a key member of our support services...

  • IT Support Specialist

    hace 2 semanas


    Tlaxcala, Tlaxcala, México Schneider Electric Gruppe A tiempo completo

    About UsSchneider Electric, a global leader in the energy management and automation industries, has been shaping the future of energy for over 180 years. With more than 135,000 employees in over 100 countries, we strive to make life easier by designing and delivering energy efficient solutions.Job DescriptionWe are seeking an experienced IT Support...


  • Tlaxcala, Tlaxcala, México Schneider Electric Gruppe A tiempo completo

    Company OverviewSchneider Electric, a leading global company in the field of energy management and automation, is a driving force behind the transition towards a more sustainable world. With over 135,000 employees across more than 100 countries, we strive to create connected technologies that transform industries, enrich lives, and shape the future.


  • Tlaxcala, Tlaxcala, México Novares A tiempo completo

    Company Overview: As a global leader in the automotive industry, Novares is committed to delivering high-quality products and exceptional customer satisfaction. Our team of experts works tirelessly to ensure that our operations meet the highest standards of efficiency, quality, and reliability.Salary: The estimated annual salary for this position is $120,000...


  • Tlaxcala, México Ntt Data A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Transportation Systems Specialist to lead our team in Tlaxcala, Mexico.


  • Tlaxcala, México Schneider Electric A tiempo completo

    Schneider Electric is a global leader in the digital transformation of energy management and automation. We create connected technologies that reshape industries, transform cities, and enrich lives.As a Technical Support Specialist - End User Technologies, you will play a critical role in ensuring the seamless operation of our clients' IT systems. Your...


  • Tlaxcala, México Dentsu A tiempo completo

    Senior Client Relationship ManagerThe primary objective of this role is to oversee the implementation of performance disciplines in Mexico City, ensuring seamless coordination with clients' objectives and organisational goals.Main Responsibilities:Ensure business offerings align with clients' expectations, fostering long-term relationships and driving...


  • Tlaxcala, México Ecolab A tiempo completo

    Job Title: Water Treatment SpecialistWe are seeking a highly skilled Water Treatment Specialist to join our team at Ecolab.About the RoleThis is a unique opportunity to work with a leading provider of water treatment solutions and services. As a Water Treatment Specialist, you will play a critical role in ensuring the safety and quality of water for our...


  • Tlaxcala, México Ericsson A tiempo completo

    About This OpportunityEricsson is seeking an experienced IT Operations Manager to oversee the implementation and management of global IT solutions. This role will be responsible for ensuring seamless delivery of IT services, adhering to security and compliance standards.Key ResponsibilitiesManage the rollout of IT solutions in line with local circumstances,...


  • Tlaxcala, México Dentsu A tiempo completo

    Company OverviewDentsu Media is a leading agency that provides innovative solutions to its clients. As a Strategic Account Manager, you will play a key role in driving business growth and building strong relationships with senior client stakeholders.SalaryThe estimated salary for this position is $120,000 - $180,000 per year, depending on experience.Job...


  • Tlaxcala, México Ecolab A tiempo completo

    About the RoleWe're seeking an accomplished Technical Sales Representative to join our industry-leading sales team at Nalco Water, an Ecolab Company. This exciting opportunity will allow you to build relationships with existing customers, execute system assurance programs, and convert strategic competitive accounts.ResponsibilitiesExecute strong team...


  • tlaxcala de xicohténcatl, México Schneider National A tiempo completo

    Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver...


  • Tlaxcala, México Dentsu Aegis Network A tiempo completo

    The role of the Senior Campaign Coordinator at Dentsu Aegis Network involves assisting the team with their day-to-day tasks and coordinating campaigns and initiatives.This position requires proactive support for the team, particularly the executive and manager roles.Key Responsibilities:Respond to simple client requests, such as planning dataUtilize...


  • tlaxcala de xicohténcatl, México Schneider Electric Gruppe A tiempo completo

    Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver...


  • Tlaxcala, México Schneider Electric A tiempo completo

    Schneider Electric is a leading provider of innovative technologies that transform industries, communities, and lives. With over 135,000 employees in more than 100 countries, we are committed to delivering solutions that ensure life is on everywhere, for everyone, and at every moment.OverviewWe are seeking an exceptional Trade and Logistics Specialist to...

  • Maintenance Technician

    hace 2 semanas


    Tlaxcala, México Ecolab A tiempo completo

    About EcolabEcolab is a leading provider of cleaning and sanitizing solutions to the food, beverage, and dairy manufacturing industries.

  • Senior Data Analyst

    hace 2 semanas


    Tlaxcala, México Transunion A tiempo completo

    We're seeking a highly skilled Data Analyst to join our team at TransUnion. As a data expert, you will engage with both internal and external customers to solve their unique data challenges and provide creative, custom solutions to drive adoption of our platform services.Key responsibilities include:Developing custom solutions to help clients fully engage...


  • Tlaxcala, México Schneider Electric A tiempo completo

    Schneider Electric is a global leader in the digital transformation of industries, cities, and lives. Our employees thrive in over 100 countries, shaping the future of technology and innovation. As an IT Digital Intern, you will play a crucial role in supporting our teams with technical requirements, collaborating on GSC projects, and understanding network...


  • Tlaxcala, México Dentsu A tiempo completo

    Job Overview: As a vital member of the senior team, the successful candidate will be responsible for providing administrative support to ensure the smooth running of campaigns. This will involve coordinating with other departments to guarantee timely campaign launches, utilizing best practices and Service Level Agreements.Main Responsibilities: Effectively...


  • Tlaxcala, México Schneider Electric A tiempo completo

    About Schneider ElectricSchneider Electric is a global leader in the digital transformation of energy management and automation. With over 135,000 employees across more than 100 countries, we create innovative solutions that empower our customers to make the most of their energy resources.Job OverviewWe are seeking an experienced Senior Molding and Stamping...


  • Tlaxcala, México Adient A tiempo completo

    Responsible for the execution of critical HR processes, including compensation, performance management, talent acquisition, talent development and workforce Advocates and drives for the resolution of employee issues and concerns including internal investigations, corrective actions and coaching Builds credible relationships with front, mid and senior-level...


  • Tlaxcala, México Dentsu A tiempo completo

    Estimated salary range for this role is between 120,000 - 180,000 MXN per year.About Dentsu:We are a leading global media and digital marketing communications company.About the Role:Job OverviewThis position plays a key role in supporting the senior team with administrative tasks to ensure smooth campaign execution.Key ResponsibilitiesRoutinely manages...


  • Tlaxcala, México NTT DATA A tiempo completo

    We are currently seeking a SD LETRA Transportation Jr to join our team in Tlaxcala, Tlaxcala (MX-TLA), Mexico (MX). **Important: This position is 100% Onsite from August - November. Apodaca, Tlaxcala and Zapopan** **Position's General Duties and Tasks** In these roles you will be responsible for: - Design, implement and deploy SAP solutions to achieve...


  • Tlaxcala, México Adient A tiempo completo

    This role is responsible for ensuring the plant adheres to Mexican Customs Regulations, aligned with our Global Trade Compliance Standard. Leadership and influencing skills are essential in fulfilling Mexico trade rulings, including HTS classification and Origin certification.Key Responsibilities:Provide effective solutions for plant Import & Export...