Program Manager

hace 1 semana

Xico, México Flextronics - The Flex Company A tiempo completo
Job Summary

We are seeking a highly skilled Program Manager to join our team at Flextronics - The Flex Company. As a Program Manager, you will be responsible for guiding a team of cross-functional experts in the delivery of customer-focused products and services.

Key Responsibilities
  • Organize, plan, and direct program schedules and budgets to ensure timely and cost-effective delivery of products and services.
  • Track relevant metrics and drive action items based on results to ensure customer satisfaction and business growth.
  • Provide expertise and support with contract negotiations, product development, and quality assurance.
  • Oversee interdepartmental activities to ensure completion of product development timelines, delivery, and quality standards.
  • Review program proposals and plans to resolve time frame, funding requirements, and staffing needs.
  • Establish work plans and staffing for each phase of the program and arrange for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with profit and loss (P&L) and customer satisfaction.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • Conduct customer satisfaction reviews and implement corrective actions to ensure customer loyalty and retention.
  • Maintain current and develop additional business with customers through strategic partnerships and business development initiatives.
  • Monitor and track project and program deliverables to ensure timely and cost-effective completion.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
Requirements
  • Bachelor's degree in engineering or a related field or equivalent experience.
  • Demonstrates advanced operations, technical, and people skills, as well as customer relationship skills.
  • Demonstrates knowledge of multiple functional technologies, processes, industries, or functions and understanding of interdependencies of such processes at the site.
  • Accountability for the program wellness and demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
  • Demonstrates detailed expertise in very complex functional/technical areas or broad breadth of knowledge in multiple areas.
  • Understands the strategic impact of the function across sites.
What We Offer
  • Saving Fund
  • Christmas bonus
  • Holiday bonus
  • Medical Insurance
  • Life Insurance

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.

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