Program Manager, Repair Experiences Lead

hace 2 días


Xico, México Google A tiempo completo

**Job Summary**

We are seeking a highly skilled Program Manager to lead our consumer hardware service operations and align them with our global strategy. As a key member of our team, you will be responsible for building and managing relationships with local vendors, ensuring they meet performance and timeline goals.

**Key Responsibilities**

  • Own the customer experience, operational performance, and financial results in the country.
  • Collaborate across teams to develop innovative programs that ensure support for customer returns and repair.
  • Track performance metrics, create scorecards, and conduct regular business reviews.

**Requirements**

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in program or project management.
  • Experience with consumer facing products.

**Preferred Qualifications**

  • 5 years of experience managing cross-functional or cross-team projects.
  • Experience with release management life-cycles and project milestones.
  • Experience managing execution and product delivery.
  • Knowledge of the technical and process challenges associated with the software development life-cycle.
  • Ability to be an influential member of an integrated team composed of both technical and non-technical members.

**About Google**

At Google, we believe that everyone deserves opportunities to succeed. We're committed to building a workplace that's inclusive and diverse, where everyone can thrive. As a Program Manager at Google, you'll have the opportunity to work on complex, multi-disciplinary projects that span offices, time zones, and hemispheres.

**What We're Looking For**

We're looking for a highly skilled Program Manager who is passionate about leading complex projects and building strong relationships with stakeholders. If you have a strong background in program management, experience working with consumer facing products, and a passion for innovation, we encourage you to apply.



  • Xico, México Google Inc. A tiempo completo

    About the Role:As a Program Manager at Google Inc., you will lead complex, multi-disciplinary projects from start to finish, working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company.Key Responsibilities:Build and manage Google's consumer hardware...


  • Xico, México Uber A tiempo completo

    About the RoleAt Uber, the Digital Experience Products Insights and Rollouts team is at the forefront of delivering exceptional user experiences through intuitive, efficient, and innovative self-support services, all while maximizing the efficiency of contact center agents with thoughtful investments.As a Program Manager within this dynamic team, you will...


  • Xico, México Zendesk, Inc. A tiempo completo

    Job Description**About the Role**We are seeking a highly skilled and experienced Transformation Program Manager to join our team at Zendesk, Inc. as a Senior Program Manager. This is a unique opportunity to drive business transformation and lead cross-functional teams to deliver strategic initiatives.About the TeamThe Corporate Program Management Office...

  • Program Manager

    hace 1 semana


    Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled and experienced Program Manager to lead complex projects and drive business results. As a key member of our team, you will be responsible for managing multiple projects simultaneously, developing project plans, and ensuring timely delivery within budget.Key ResponsibilitiesDevelop and implement project plans to...

  • Senior Program Manager

    hace 7 días


    Xico, México Zendesk, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Program Manager to join our Corporate Program Management Office (CPMO) at Zendesk, Inc. This is a unique opportunity to drive business transformation and lead cross-functional teams to deliver strategic initiatives.Key ResponsibilitiesPartner with leadership to translate corporate strategies into...

  • Senior Program Manager

    hace 1 semana


    Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly experienced Senior Program Manager to lead the management of complex and critical professional disciplinary areas. The ideal candidate will have a comprehensive understanding of multiple areas within a function and how they interact to achieve business objectives.Key ResponsibilitiesLead and direct a team of professionals...


  • Xico, México Google Inc. A tiempo completo

    About the RoleAs a Technical Program Manager at Google Inc., you will lead complex, multi-disciplinary projects from start to finish. You will work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company.Key ResponsibilitiesManage technology programs by...

  • Lead Ambassador

    hace 1 semana


    Xico, México Accor Hotels A tiempo completo

    Job Title: Lead Ambassador - Maintenance ManagerJob Summary:We are seeking a highly skilled and experienced Lead Ambassador - Maintenance Manager to join our team at Sofitel Auckland Viaduct Harbour. As a key member of our maintenance team, you will be responsible for ensuring the protection and maintenance of our hotel's assets, as well as the safety and...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Job SummaryWe are seeking a highly skilled Program Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. in a key position within the External Fulfillment team.Key ResponsibilitiesLead the program side of Seller Flex in Mexico and Brazil, ensuring seamless execution and delivery.Develop and implement Lean principles and DMAIC...

  • Area Sales Manager

    hace 1 semana


    Xico, México Lead A Venta A tiempo completo

    About the Opportunity**Job Summary**Lead A Venta is seeking a highly motivated and experienced Area Sales Manager to join our team in Mexico. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base in the region.**Key Responsibilities**• Execute and reinforce our commercial Partner Program to...

  • Program Manager

    hace 1 día


    Xico, México International Maize And Wheat Improvement Center (Cimmyt) A tiempo completo

    Job DescriptionProgram Manager - Sustainable Agrifood SystemsCIMMYT, a leading international organization, is seeking a highly skilled Program Manager to lead our Sustainable Agrifood Systems (SAS) Program. This dynamic team of 500+ professionals collaborates with over 100 partners annually to advance food security.Key Responsibilities:Program Planning and...


  • Xico, México Amazon Web Services Mexico S. De R.L. De C.V. - C68 A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Training Program Manager to join our team at Amazon Web Services Mexico S. De R.L. De C.V. - C68. As a key member of our global learning team, you will be responsible for delivering, implementing, and administering high-quality training programs for technical and non-technical learning programs...

  • Brand Experience Manager

    hace 1 semana


    Xico, México Diageo A tiempo completo

    About the RoleWe are seeking a highly skilled Brand Experience Manager to lead the development and execution of innovative brand experiences in the 3rd Space, including music festivals, local fairs, massive sports events, and other cultural events. This role will be responsible for driving growth and building brands through strategic partnerships and...


  • Xico, México Lead A Venta A tiempo completo

    About the Opportunity**Job Title:** Senior Accountant Manager**Reporting to:** Lead A Venta Management**Industry:** Technology and Security**Employment Type:** Full-time**Compensation:** $3,000 - $3,500 (monthly) - Negotiable based on experience**Overview:Lead A Venta, a cutting-edge technology company, is seeking a detail-oriented Senior Accountant Manager...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    About the RoleWe are seeking a highly experienced Program Manager to lead our Payments Mexico team. As a key member of our organization, you will be responsible for driving process improvements, working cross-functionally with tech and non-tech teams, and leading large complex programs.Key ResponsibilitiesProgram management working together with technical...


  • Xico, México Pepsico Deutschland Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled Payroll Relationship Manager to lead our Payroll Incidence Consolidation Services portfolio for the different regions of PepsiCo Deutschland GmbH. As a key member of our team, you will be responsible for managing the Payroll Inputs processing center for each region, ensuring timely and accurate payroll...


  • Xico, México Localizationacademy A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Internationalization Program Manager to build the foundations of our globalization function and deliver on our internationalization strategy. As an Internationalization Program Manager, you will play a key role in creating key partnerships that will help support our global expansion efforts by...

  • Program Manager

    hace 2 días


    Xico, México Cimmyt A tiempo completo

    Job SummaryCIMMYT is a leading international organization dedicated to solving complex problems in agricultural science. We are seeking a highly skilled Program Manager to lead our Sustainable Agrifood Systems (SAS) Program, which focuses on enhancing the livelihoods of millions of resource-poor farmers through innovative agricultural solutions.Key...


  • Xico, México California Association-Museums A tiempo completo

    Job SummaryThe California Association of Museums seeks an experienced Education Program Manager to support the development and implementation of K-12 teacher programs and projects. As a key member of the Education Department, the successful candidate will have a deep understanding of museum education best practices, teaching, pedagogy, and K-12 content...

  • Lead Beverage Manager

    hace 1 semana


    Xico, México Accor Hotels A tiempo completo

    Job Title: Lead Beverage ManagerJob Summary:We are seeking a highly skilled and experienced Lead Beverage Manager to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for leading the beverage operations and ensuring exceptional guest experiences.Key Responsibilities:Guest-Centric Service: Deliver professional,...