Customer Service Representative

hace 1 mes


Xico, México Nike A tiempo completo

We are seeking a talented and customer-focused individual to join our team as a Customer Service Representative at the Nike Factory Store in Punta Norte. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing product knowledge and recommendations, and driving sales growth.

About the Role:

This is a part-time position, working approximately 8 hours per day on weekends, with a rotating schedule that includes Fridays, Saturdays, and Sundays. We offer a competitive salary, including a base pay of $$12-$15 per hour, plus a bonus structure based on performance.

Responsibilities:

  • Provide exceptional customer service, ensuring a positive experience for every customer interaction.

  • Develop strong product knowledge and provide recommendations to customers, highlighting the features and benefits of Nike products.

  • Drive sales growth through effective merchandising, visual displays, and stock management.

  • Work collaboratively with colleagues to achieve sales targets and meet business objectives.

  • Maintain a high level of store presentation, ensuring a clean and organized shopping environment.

Requirements:

  • Prior customer service or retail experience preferred.

  • Strong communication and interpersonal skills.

  • Ability to work a rotating schedule, including weekends and holidays.

  • Flexibility to adapt to changing priorities and deadlines.

  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and bonus structure.

  • Ongoing training and development opportunities.

  • A dynamic and supportive work environment.

  • The opportunity to work with a leading global brand.

Become Part of the NIKE Team:

NIKE, Inc. is committed to diversity and inclusion. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. We look forward to hearing from you



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