Network Technical Solutions Specialist

hace 1 mes


Xico, México Cisco Meraki A tiempo completo
Technical Network Support Role

We are seeking a skilled Network Technical Solutions Specialist to join our team in Mexico City. As a key member of our support team, you will provide exceptional technical support for our growing client and partner base.

In this role, you will investigate and resolve problems for the entire Meraki product line, including wireless access points, security appliances, switches, and other technologies. Our support engineers are foremost problem-solvers, passionate about networking, and we seek hard-working, tech-savvy individuals to build upon our always growing product lines and teams.

You will work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. You will diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.

The ideal candidate will have a foundational understanding of and firsthand experience with network technologies including firewalls, content filters, routing/switching, VLANs, VPNs, and 802.11a/b/g/n/ac wireless. They will also have detailed and thorough comprehension of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.

A competitive salary is offered for this position, estimated at around $80,000 per year, depending on qualifications and experience.

We are an equal opportunities employer and welcome applications from all qualified candidates. We encourage diversity, inclusion, and collaboration, and offer a range of benefits to support your career growth and well-being.

This is an excellent opportunity to join a dynamic team and contribute to the success of our company. If you are a motivated and technically skilled individual who is passionate about networking, we would like to hear from you.



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