Network Incident Resolution Specialist

hace 7 días


Xico, México Mazet Sas De Cv A tiempo completo

**Network Incident Resolution Specialist**

We are seeking a skilled Network Incident Resolution Specialist to join our team at Mazet Sas De Cv. As a key member of our technical support team, you will be responsible for resolving network incidents promptly and efficiently.

**Key Responsibilities**

- Monitor network performance and identify potential issues
- Collaborate with technical support teams to resolve network incidents
- Communicate with stakeholders to provide timely updates on incident resolution progress
- Develop and implement action plans to prevent future network incidents
- Analyze network data to identify trends and areas for improvement

**Requirements**

- Higher education diploma or degree in technology
- Experience working with NOC operators, IT support technicians, or telecom network supervisors
- Strong technical skills, including knowledge of network architectures, Linux, and SQL
- Excellent communication and problem-solving skills

**What We Offer**

- Competitive salary and benefits package
- Opportunity to work with a dynamic and ambitious team
- Collaborative and fast-paced work environment

**Language:** English (Required)

**Work Location:** In person



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