Network Support Specialist
hace 3 semanas
About Cisco Systems, Inc.
Cisco Systems, Inc. is a leader in the networking industry, providing innovative solutions for customers worldwide. Our mission is to enable people to connect, communicate, and collaborate effectively.
Job Description
We are seeking a highly skilled Network Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via various channels, including online chat, email, and phone.
As a Network Support Specialist, you will work closely with cross-functional teams to document problem definitions, troubleshooting procedures, and resolution steps. You will also be responsible for maintaining our customer support forum, ensuring that information remains current and up-to-date.
The ideal candidate will have a strong understanding of network protocols, including TCP/IP, DNS, web technologies, proxies, and VoIP. Experience with cloud/SaaS software products, virtualization technology, security principles, and programming languages (Java, Python, XML, RESTAPI) is highly desirable.
Requirements
- A bachelor's degree in Computer Science or a related field, or equivalent working experience
- At least 5-7 years of experience in a customer-facing role
- Firm grasp of network and application protocols
- Experience with cloud/SaaS software products, virtualization technology, security principles, and programming languages (Java, Python, XML, RESTAPI)
Salary Range: $80,000 - $120,000 per annum, depending on location and experience
Why Choose Us?
Cisco Systems, Inc. is committed to creating an inclusive and diverse workplace where everyone can thrive. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development.
-
Network Support Specialist
hace 2 meses
Xico, México Cisco Meraki A tiempo completoRole OverviewWe are seeking a skilled Network Support Specialist to join our team. The ideal candidate will have a strong background in computer networking, excellent problem-solving skills, and the ability to communicate complex technical concepts effectively.
-
Network Support Specialist
hace 2 meses
Xico, México Megaport A tiempo completoAbout the RoleMegaport is a global leader in Network as a Service (NaaS), changing the way businesses reach the cloud. As a Network Support Specialist, you will be responsible for supporting the Megaport customer base in addressing technical issues, account issues, and general inquiries via phone and web-based support platforms.This role is critical to...
-
Network Incident Resolution Specialist
hace 2 meses
Xico, México Mazet Sas De Cv A tiempo completo**Network Incident Resolution Specialist**We are seeking a skilled Network Incident Resolution Specialist to join our team at Mazet Sas De Cv. As a key member of our technical support team, you will be responsible for resolving network incidents promptly and efficiently.**Key Responsibilities**- Monitor network performance and identify potential issues-...
-
Telecommunications Network Support Specialist
hace 2 meses
Xico, México Flo Networks A tiempo completoFlo Networks is a leading provider of telecommunications services between the United States and Mexico.As a Telecommunications Network Support Specialist, you will provide support, monitoring and customer service from the Flo Networks Network Operation Center. This position can be located in various locations across Mexico.The Role:**Responsibilities:**We...
-
Network Management Support Specialist
hace 4 semanas
Xico, México Ciena A tiempo completoAbout the RoleWe are seeking an experienced Network Management Support Specialist to join our team at Ciena. As a key member of our support organization, you will be responsible for providing high-quality technical support to our global customer base.Key ResponsibilitiesProvide system-level pre and post-sales support for CIENA's customer base, including...
-
Network Systems Specialist
hace 2 meses
Xico, México Kyndryl A tiempo completoWe are seeking a highly skilled Network Support Specialist to join our team at Kyndryl. As a key member of our technical staff, you will be responsible for installing, maintaining, and troubleshooting computer networks.This role is ideal for tech-savvy problem-solvers who are passionate about ensuring optimal network performance. If you have experience with...
-
Global Network Support Specialist
hace 2 días
Xico, México Ericsson A tiempo completoCompany OverviewEricsson is a leading provider of telecommunications equipment and services. With a strong focus on innovation, we aim to drive the future of communication and connect people around the world.Salary InformationThe estimated salary for this role is $80,000 - $120,000 per year, depending on location and experience.Job DescriptionWe are seeking...
-
Senior Network Engineering Specialist
hace 2 días
Xico, México Cisco Systems A tiempo completoRole OverviewCisco Systems is seeking a skilled Senior Network Engineering Specialist to join our Enterprise Routing & Switching technology team.As a key member of our Global Technical Center, Americas, you will provide technical support for Cisco Enterprise Routing & Switching products to customers, partners, account teams, and other internal technical...
-
Technical Support Specialist
hace 3 días
Xico, México Ciena A tiempo completoCiena is a pioneering network technology company that has been driving innovation since 1992.We believe in creating a smarter, more agile, and responsive network that underpins every digital interaction.As a new graduate telecommunications, IT, or electronics engineer, you will join our team as a Technical Support Specialist - Global Network Operations.Your...
-
Network Infrastructure Specialist
hace 2 meses
Xico, México Megaport A tiempo completoAbout MegaportMegaport is a leading provider of Network as a Service (NaaS) solutions, connecting businesses to the cloud and partnering with major technology companies.Job DescriptionWe're seeking an experienced CCNA-level technical specialist to join our Network Support Services team in Mexico City. As a key member of our global support organization,...
-
Technical Support Specialist
hace 2 meses
Xico, México Rad Data Communications, Ltd A tiempo completo**Job Summary**At Rad Data Communications, Ltd, we are looking for a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for analyzing network and equipment configuration problems and defects, as well as providing technical training to coworkers and customers.**Key Responsibilities**• Analyze network...
-
Advanced Network Infrastructure Specialist
hace 4 semanas
Xico, México Epam Systems A tiempo completoWe are seeking a highly skilled network support engineer with expertise in Azure technologies to join our team at Epam Systems. This role offers the opportunity to work on complex network systems, ensuring their effective administration and troubleshooting any issues that may arise.As an Advanced Network Infrastructure Specialist, you will be responsible for...
-
Network Operations Specialist
hace 2 días
Xico, México Flo Networks A tiempo completoFlo Networks is a leading telecommunications provider between the United States and Mexico, serving Fortune 1000 companies and major telecommunications and cable companies through a 35,000 km fiber optic network.We are seeking an experienced Network Operations Specialist to join our team in Mexico City. This role offers a competitive salary of approximately...
-
Xico, México Hitachi Vantara Corporation A tiempo completoAbout the RoleWe are seeking a highly skilled Network Operations Center (NOC) Technical Support Specialist to join our team at Hitachi Vantara Corporation. As a NOC Technical Support Specialist, you will play a critical role in providing technical support and troubleshooting services for our clients' network systems.ResponsibilitiesProvide remote monitoring...
-
Telecommunications Network Specialist
hace 4 semanas
Xico, México Flo Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Telecommunications Network Specialist to join our Managed Services Team at Flo Networks. This role can be based in Ciudad Juarez or Mexico City, Mexico.Key ResponsibilitiesProvide expert support for the analysis, design, engineering, and implementation of innovative network solutions.Work on complex problems and...
-
IT Support Specialist
hace 1 mes
Xico, México Ecovadis A tiempo completoWe are seeking a highly skilled IT Support Specialist to join our team in Mexico. This is a full-time, permanent position that offers a competitive salary and a range of benefits.**About the Role:**As an IT Support Specialist, you will be responsible for providing high-quality technical support to users across the business. You will troubleshoot system and...
-
Network Systems Specialist
hace 2 días
Xico, México Wood Plc A tiempo completoAbout the RoleWe are seeking a highly skilled Network Systems Specialist to join our team in Mexico City, Mexico. As a key member of our engineering department, you will be responsible for designing, implementing, and maintaining complex network systems for our clients in the oil and gas industry.
-
Global Network Infrastructure Specialist
hace 3 semanas
Xico, México Alcon A tiempo completoAt Alcon, we're seeking a talented Global Network Infrastructure Specialist to join our team. This is a fantastic opportunity to make a real impact in shaping the future of eye care.Company OverviewWe've built a rich history of innovation and have helped shape the industry over the last 70 years. Our relentless passion to eliminate unmet medical needs drives...
-
Network Technical Solutions Specialist
hace 2 meses
Xico, México Cisco Meraki A tiempo completoTechnical Network Support RoleWe are seeking a skilled Network Technical Solutions Specialist to join our team in Mexico City. As a key member of our support team, you will provide exceptional technical support for our growing client and partner base.In this role, you will investigate and resolve problems for the entire Meraki product line, including...
-
Digital Campaign Specialist
hace 3 días
Xico, México Dentsu Aegis Network A tiempo completoAt Dentsu Aegis Network, we are seeking a skilled Digital Campaign Specialist to join our team in CDMX - 84 B Lago Andromaco.The estimated salary for this role is between $450,000 MXN and $700,000 MXN per year, depending on experience.About the RoleThis is a full-time, permanent position that involves assisting with the planning, reviewing, and optimisation...