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Guest Experience Ambassador
hace 2 meses
Job Summary
At Marriott International, we're looking for a skilled professional to join our team as a Guest Experience Expert. This role is all about delivering exceptional service to our guests, making their stay with us truly unforgettable.
Key Responsibilities
- Provide personalized attention to guests, ensuring their needs are met and exceeded.
- Take initiative to anticipate and resolve guest concerns, ensuring a seamless experience.
- Collaborate with colleagues to maintain a clean, safe, and welcoming environment.
- Process operational needs, address guest requests, and complete reports in a timely and efficient manner.
- Share knowledge of local attractions and amenities, enhancing the guest's overall experience.
Requirements
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Physical stamina to stand, move, and lift objects weighing up to 10 pounds.
What We Offer
- A dynamic and inclusive work environment.
- Opportunities for growth and development within the company.
- A competitive compensation package.
Marriott International is an Equal Opportunity Employer