Spa Operations Manager

hace 4 semanas


Ciudad de México, Ciudad de México Accor Hotels A tiempo completo

We are seeking a highly skilled Spa Operations Manager to join our team at Rixos Tersane Istanbul. As a key member of our pre-opening team, you will be responsible for overseeing the operations and efficiency of our spa facilities, ensuring a seamless guest experience and maintaining a professional appearance.

Key Responsibilities:

  • Adhere to the Spa Policy & Standard Operating Procedures manual.
  • Act as an Ambassador for the spa and hotel brand, establishing relationships with internal and external stakeholders.
  • Manage the operations and efficiency of the spa facilities, including tracking internal inventories and reporting variances.
  • Communicate effectively with colleagues and ensure welfare for new and existing staff as well as other departments.
  • Establish proactive strategic initiatives for the spa to help market overall offers/products.
  • Maintain extensive knowledge of competitors, including locations, product offerings, pricing, promotions, and sales techniques.
  • Assist in the development and implementation of financial budgeting and analysis for the departments.
  • Provide monthly budget and forecasts upon request.
  • Stay within the allocated budget and maximize profitability.

Requirements:

  • Strong leadership skills.
  • Minimum of 3 years' experience in a management position in a spa or related field.
  • Previous luxury hotel experience.
  • Knowledge of Spa Operations.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and resources effectively.

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