Service Parts Coordinator

hace 6 días


Ciudad de México, Ciudad de México Siemens Energy A tiempo completo
About the Role

We are seeking a highly skilled Service Parts Coordinator to join our team at Siemens Energy. As a key member of our Order Management team, you will play a critical role in supporting the parts and repair needs of our customers.

Key Responsibilities
  • Support the Order Managers in the Orlando Head Quarters with various activities to ensure timely and accurate processing of customer orders.
  • Manage and resolve issues related to parts and repair requests, including HTS classification, ticket submittal, and billing dates.
  • Monitor and respond to alerts on the Alert Dashboard, ensuring prompt attention to critical issues such as missed billing, IR/GR discrepancies, and item route missing.
  • Collaborate with SPRs during outage season to ensure adequate support and meet customer requirements.
  • Obtain required documentation, such as supplier certification and proof of deliveries, as needed.
  • Correct interunit purchasing workflow errors and provide inland US transportation support.
  • Process invoices and check pictures of FAST inspections for Country of Origin and ISPM-15 markings.
  • Order requests for in-country demands and secure necessary approvals through Purchase Order creation.
Requirements
  • Bachelor's degree in Business, Engineering, or a related field, or working towards degree.
  • Minimum 3-4 years of work experience, preferably with SAP PD2.
  • Microsoft Office - Excel proficiency a plus.
  • Self-starter with high professionalism, results-oriented, and attention to detail.
  • Ownership mindset, knowledge of business, financial, and operational processes.
  • Effective communication and organizational skills.
  • Fluency in English.
About Siemens Energy

Siemens Energy is a global leader in the energy technology sector, committed to making sustainable, reliable, and affordable energy a reality. We celebrate diversity and inclusion, and our team is dedicated to pushing the boundaries of what is possible.

What We Offer
  • Career growth and development opportunities.
  • Supportive work culture.
  • Company-paid health and wellness benefits.
  • Paid time off and paid holidays.
  • Savings fund.
  • Above-the-law benefits.
  • Family building benefits.
  • Parental leave.


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