Sales Coordinator
hace 2 semanas
EnerSys is a global leader in stored energy solutions for industrial applications. We are seeking a highly skilled Sales Coordinator to join our team in Mexico City. As a Sales Coordinator, you will be responsible for coordinating and executing administrative and supportive account, sales, and service activities.
Key Responsibilities- Maintain quote and order logs for designated service and sales personnel.
- Provide sales and service support, including general follow-up, order worksheet write-ups, tender document write-ups, and generating billing and delivery orders.
- Gather documentation for sales order submission, including in-service reports, credit applications, tax exemption certificates, purchase orders, and revised purchase orders.
- Enter inventory receipts and shipments in the computer system in a timely manner.
- Enter sales orders, provide order status, schedule ship dates, actual ship dates, pro numbers, proof of delivery, and other relevant information.
- Assist in resolving order-related issues, including credit blocks, will advise addresses, past due shipments, and rejected orders.
- Coordinate service and installation for stationary products.
- Be the first point of contact for freight damage, product returns, credits, parts shortages, and other issues.
- Complete quality alerts and work with customer service specialists to resolve issues.
- Follow ISO procedures for document control in regional offices and provide general administrative support.
- High school diploma or equivalent.
- 2-4 years of experience in customer service.
- Proficiency in Microsoft Office.
- Bachelor's degree in business or a related field.
- 2 years of experience as a customer service executive or similar position.
- Customer service and administration background preferred.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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