Digital Patient Enablement Lead

hace 4 semanas


Xico, México Takeda A tiempo completo
Job Title: Digital Patient Enablement Lead

At Takeda, we are seeking a highly skilled Digital Patient Enablement Lead to join our team. As a key member of our organization, you will play a critical role in driving our Data and Digital mission forward.

Key Responsibilities:
  • Own and manage the design, development, enablement, and support of Takeda's Loyalty CRM Technology.
  • Drive innovation and continuous improvement of Loyalty CRM, Health Cloud, Service Cloud, and Veeva VAULT capabilities.
  • Enable stakeholders to consume Takeda's Global CRM capabilities.
  • Oversee day-to-day operation of Loyalty CRM, Health Cloud, and Clinical CRM, ensuring all components work reliably and securely.
  • Prioritize a global backlog to Loyalty CRM product enhancements, One Patient Access system, Clinical CRM, and operational needs.
Requirements:
  • 7+ years of relevant experience implementing CRM solutions at an enterprise level in a regulated environment.
  • Strong understanding of CRM processes, flows covering across different personas – Medical, Commercial, Market Access, Ethics, and Compliance.
  • Experience with Salesforce CRM, Haroku, Data Cloud, Marketing Cloud.
  • Experience of working with global teams and international, multi-country, multi-cultural environments.
  • Experience working in a life sciences environment strongly preferred.
What We Offer:
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.


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