Logistics Coordinator
hace 1 semana
At Syncreon, we deliver tailored, scalable, and progressive solutions to customers in over 100 global locations. With over 60 years of experience, we have managed supply chain synergies for global automotive and technology premier brands.
About the Role**Key Responsibilities:**
- Handle customer inquiries, escalations, and a high volume of daily reports throughout the customer order lifecycle.
- Develop a close working relationship with Key Account control tower staff by understanding their daily business requirements and providing tailored support.
- Ensure timely completion and submission of customer and carrier performance reports on a weekly and monthly basis, with accurate content.
- Apply scheduling, planning, and coordination activities to support product inbound and outbound operations.
- Effectively communicate with internal and external stakeholders, including customers and suppliers.
- Process order setup via our preferred internal system, including EDI feeds or manual creation.
- Ensure timely order picking and processing to meet KPI requirements and monitor inventory levels to meet customer expectations.
- Perform other duties as assigned.
- Proven customer service background in logistics or planning, with the ability to build strong relationships with customers and resolve issues in a timely manner.
- Proficiency in Microsoft Office, particularly Excel, with a strong emphasis on Excel skills (V Look Ups, Pivot Tables a plus) for tracking and analysis.
- Ability to adapt to a fast-paced, dynamic environment with changing priorities.
- Effective multitasking skills.
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