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Customer Service Representative
hace 2 meses
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Autozone. As a key member of our finance department, you will be responsible for contacting customers to collect past due balances on their accounts, providing credit orientation, and resolving invoice and statement requests.
Key Responsibilities:
- Contact customers via phone to collect past due balances and provide credit orientation
- Analyze account information to answer customer questions and resolve issues
- Provide resolution to invoice and statement requests
- Work collaboratively with customers to find mutually beneficial solutions
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Excellent communication and analytical skills
- Ability to work under pressure and meet deadlines
- Strong customer service skills and a proactive attitude
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package