Business Development Representative for Small Businesses

hace 2 meses


Zapopan, Jalisco, México Citi A tiempo completo

Citi is a leading global bank that seeks an experienced Business Development Representative to join our team. This role will focus on developing and maintaining relationships with small businesses, providing high-value services, and advising clients on segment products.

About the Role:

The successful candidate will be responsible for attracting new customers, retaining existing ones, and growing the portfolio of SME clients. Key responsibilities include ensuring compliance with sales goals, linking existing clients through needs detection, offering exceptional service, and executing campaigns and strategies defined by the franchise.

Responsibilities:

  • Attracting new customers and retaining existing ones through effective relationship management
  • Ensuring compliance with sales goals, including portfolio growth, cross-selling, and customer retention
  • Leveraging needs detection to link existing clients and drive business growth
  • Offering high-value services and comprehensive advice to SME clients
  • Executing campaigns and strategies defined by the franchise to boost sales growth
  • Adequately scaling deviations and action plans, generating effective communication with the Area Coordinator
  • Complying with controls and regulations established by the institution
  • Visiting clients to understand opportunities for improvement and develop plans in line with customer expectations
  • Implementing and influencing action plans to achieve NPS goals
  • Identifying improvements in service and escalating them to the Coordinator

Requirements:

  • Previous experience in selling financial products
  • Knowledge of financial products, especially credit to companies, and sales techniques
  • Excellent communication skills and objection handling
  • Bachelor's/University degree or equivalent experience

Salary Information:

The estimated salary for this role is around $60,000 - $80,000 per year, depending on location and experience. Please note that this figure is only an estimate and may vary based on individual circumstances.



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