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Implementation Specialist
hace 2 meses
Cisco Systems, Inc. is seeking a highly skilled Implementation Engineer to join our team. As a key member of our organization, you will be responsible for delivering outstanding enablement, implementation, and optimization services for our customers' ThousandEyes deployments.
You will need to be a ThousandEyes product expert, with monitoring system expertise, and a solid foundation in core network architecture. Your primary responsibilities will include planning and delivering on a wide range of engagement types, including project planning, implementation, and documentation of monitoring services, end-user training, and optimization.
Key Responsibilities- Guide customers on deploying and implementing the ThousandEyes product
- Implement ThousandEyes in customer environments in an efficient and cost-effective manner
- Engage with customers to deliver product implementation and integration services
- Lead multiple projects concurrently, understanding current and future action items
- Deliver training and industry best practice discussions
- Build value-based relationships with customers, leading to referral and renewal
- Leverage enterprise data analytics to track and report on customer engagement
- Contribute to best practice creation and maintenance
- Track and report on utilization and work performed
- Special projects as assigned
- Identification of potential product/services upsell or cross-sell opportunities
Cisco values diversity and inclusion and encourages people from all backgrounds to apply. We believe that diverse teams make the strongest teams and are better equipped to solve problems, innovate, and create a positive impact.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
