Onboarding Implementation Specialist

hace 3 días


Ciudad de México, Ciudad de México OpenTable A tiempo completo
Onboarding Specialist

Join OpenTable, a leading provider of online restaurant reservations and table management solutions, as we seek an experienced Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a critical role in ensuring the successful onboarding of our restaurant partners, providing them with the tools and support they need to maximize their revenue and improve their operations.

Key Responsibilities:
  • Configure and coordinate the onboarding process for new restaurant partners, ensuring a seamless and efficient experience.
  • Deliver training to key restaurant staff on the use of OpenTable's Core, Pro, Basic, and additional products, using a consultative approach to meet the unique needs of each partner.
  • Work closely with internal partners, including Sales, Customer Success, Customer Support, and Billing teams, to eliminate customer difficulties and ensure a high level of satisfaction.
  • Effectively handle a queue of restaurants to reduce time-to-onboarding, communicating status and progress to peers and stakeholders.
Requirements:
  • 1+ years of experience in a support, implementation, or hospitality role, preferably with direct restaurant experience.
  • Proven track record of driving projects to completion, with a strong ability to make ethical decisions based on key facts in potentially ambiguous situations.
  • Excellent organization, documentation, and time management skills, with a strong emphasis on phone and tele-presence for effective training and implementation.
  • College degree preferred, with English speaking, reading, and writing skills required.
What We Offer:
  • A competitive salary and benefits package, including Mexican Social Security, Christmas Bonus, Paid Time Off, and Vacation Premium.
  • A dynamic and inclusive work environment, with opportunities for growth and development.
  • A chance to work with a global network of travel brands, including KAYAK, Swoodoo, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined.


  • Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Implementation Specialist to join our team at OpenTable. As a key member of our Onboarding team, you will be responsible for the successful onboarding of our restaurant partners.Key ResponsibilitiesConfigure and coordinate the onboarding process for new restaurant partnersDeliver training to key staff...

  • Onboarding Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at OpenTable. As an Onboarding Specialist, you will play a critical role in the successful onboarding of our restaurant partners, ensuring a seamless and efficient implementation of our products and services.Key ResponsibilitiesConfigure and coordinate the onboarding process...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job DescriptionJob Title: Onboarding Solutions SpecialistJob Summary:Nasdaq is seeking an experienced Onboarding Solutions Specialist to join our team. As an Onboarding Solutions Specialist, you will be responsible for providing essential support and guidance to customers from early stages until go-live of NTS service implementation and usage.Key...

  • Onboarding Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at OpenTable. As an Onboarding Specialist, you will play a critical role in the successful onboarding of our restaurant partners, ensuring a seamless and efficient implementation of our products and services.Key ResponsibilitiesConfigure and coordinate the onboarding process...

  • Onboarding Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at OpenTable. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our restaurant partners.Key ResponsibilitiesConfigure and deliver training to key staff on our Core, Pro, Basic, and additional productsWork...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistAt Nasdaq, we are seeking a highly skilled Functional Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to customers from early stages until go-live of NTS service implementation and usage.Key...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistAt Nasdaq, we are seeking a highly skilled Functional Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to our customers from early stages until go-live of NTS service implementation and usage.Key...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistAt Nasdaq, we are seeking a highly skilled Functional Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to our customers from early stages until go-live of NTS service implementation and usage.Key...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job DescriptionAs a Technical Onboarding Specialist at Nasdaq, you will play a critical role in onboarding new and existing customers onto our Trade Surveillance Software as a Service (SaaS). This involves managing customer relationships, performing technical integration and data testing, and ensuring seamless onboarding experiences.Key...


  • Ciudad de México, Ciudad de México Hopper A tiempo completo

    About the JobThe Implementation Specialist (IS) role at Hopper is a key position responsible for onboarding new hotel partners and ensuring their properties are accurately represented on our platform. This role requires a highly organized and knowledgeable individual who can effectively communicate with hotel partners and internal teams to deliver...


  • Ciudad de México, Ciudad de México Siteminder A tiempo completo

    About the RoleWe're seeking a highly skilled and experienced Bilingual Customer Onboarding Specialist to join our team at SiteMinder. As a key member of our customer success team, you will be responsible for ensuring our customers receive the best possible experience with our product.Key ResponsibilitiesQualify customer requirements and identify the...


  • Ciudad de México, Ciudad de México Specright Inc. A tiempo completo

    Job Title: Technical Implementation Specialist**About the Role**Specright Inc. is seeking a highly skilled Technical Implementation Specialist to join our Customer Success Team. As a Technical Implementation Specialist, you will play a critical role in managing customer and product implementation configurations, including Specright and Salesforce. You will...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Recruiter and Onboarding Specialist to join our team at Capgemini. As a key member of our HR department, you will be responsible for delivering successful recruitment and onboarding processes, with a focus on SAP Recruitment and Onboarding.Key ResponsibilitiesDesign and implement effective...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Software Implementation SpecialistAt Nasdaq, we are seeking a highly skilled Software Implementation Specialist to join our team. As a key member of our Capital Markets division, you will be responsible for implementing and configuring software solutions to meet the needs of our clients.Key Responsibilities:Implement software solutions according...

  • Onboarding Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Collaborating with internal partners and customers to obtain necessary documentation and information in a timely manner.Managing the customer re-validation process and handling...

  • Onboarding Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Supporting customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with...

  • Onboarding Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Supporting customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with...

  • Onboarding Specialist

    hace 20 horas


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Supporting customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job DescriptionAs a Technical Onboarding Specialist at Nasdaq, you will play a critical role in ensuring a seamless onboarding experience for our customers. This position requires a unique blend of technical expertise, business acumen, and exceptional communication skills.Key Responsibilities:Conduct regular meetings with customers to discuss their...

  • Onboarding Specialist

    hace 3 días


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at Thomson Reuters. In this exciting opportunity, you will play a critical role in supporting customer due diligence reviews, ensuring timely receipt of customer documentation and information. You will work closely with internal partners and directly with customers to...