Technical Service Representative

hace 1 mes


Ciudad de México, Ciudad de México Bunge A tiempo completo
Job Summary

We are seeking a highly skilled Technical Service Representative to join our team at Bunge. As a key member of our organization, you will be responsible for providing technical support and application expertise to our customers and sales organization.

Key Responsibilities
  • Provide technical support and application expertise to customers and sales organization via personal visits, telephone, and email correspondence.
  • Collaborate with sales team to define the best way to support customers' requests and identify their needs.
  • Act as a connection to One Bunge and assist in the technical training of Bunge Oils sales force.
  • Manage BOM master data, including SAP, Sales Force, SRM, and other platforms.
  • Elaborate functional trials with customers, suppliers, and tolling partners to validate and ensure the performance of our products, facilities, and equipment.
  • Improve the performance of Bunge's operations and products through innovation projects and functional applications trials.
  • Provide technical support to internal and external customers with value proposals for their processes through line products or developments.
  • Support BLC and tolling facilities in processes, formulations, and supplies of raw materials.
  • Tolling support for development, implementation, and production of Bunge products.
  • Manage the entire process of new product creation, from formulation to delivery and customer functioning.
  • Analyze information related to this area, with knowledge of management systems such as Salesforce, SAP, and Tableau.
  • Establish technical contact with suppliers for market needs.
  • Maintain knowledge of regulatory affairs globally and locally.
  • Participate in marketing activities, such as assisting with events to promote and know products.
Requirements
  • Bachelor's degree in Food Science or Bakery Science.
  • Minimum of four years of experience as a Technical Service Representative or equivalent.
  • Intelligent, friendly, collaborative, and hard-working individual.
  • English proficiency required.
  • Proven results in high-performance teams achieving common goals.
  • Ability to adapt to, work, and influence a multi-cultural environment and team.
  • Domestic and international travel, estimated 35% overnight, but extended stays may occur when working on product applications/industrial trials.
  • General understanding of food production processes.
  • Proven ability to recognize and understand new trends in the food industry and final consumer products market.
  • Excellent analytical and problem-solving skills.
Work Schedule
  • Full-time position, typically 40 hours a week, but on occasion, overtime hours may be required.
  • Willingness and ability to travel within Mexico and to other Bunge locations.

Bunge is a world leader in sourcing, processing, and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability, or military or veteran status, or any other legally protected status.



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