Retail Application Support Specialist
hace 2 semanas
VISEO is seeking a skilled Support Consultant to provide maintenance support for our POS application in the retail sector. As a member of our Digital Retail team, you will be responsible for ensuring the smooth operation of our POS solution for our American customers.
Your Key Responsibilities:
- Maintenance and Support: Resolve incidents, perform corrective maintenance, and ensure the POS solution is running efficiently.
- Improvement and Development: Implement new functionalities, automate processes, and conduct non-reggression tests to maintain the highest level of performance.
- Collaboration and Communication: Work closely with our customers, teams, and stakeholders to ensure seamless communication and collaboration.
Your Profile:
- Functional Experience: 1-3 years of experience in a similar role, preferably in the retail sector.
- Technical Skills: Proficient in SQL and familiar with business applications or ERPs.
- Soft Skills: Strong problem-solving skills, excellent customer service, and good interpersonal skills.
Benefits:
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
- Hybrid work environment with opportunities to travel.
Requirements:
- Fluent English language skills.
- Ability to work in a fast-paced environment.
- Strong communication and teamwork skills.
This role is an excellent opportunity for a motivated and experienced professional to join our team and contribute to the success of VISEO's Digital Retail business.
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