Retail Application Support Specialist

hace 2 semanas


Ciudad de México, Ciudad de México VISEO A tiempo completo
Support Consultant for Digital Retail Solutions

VISEO is seeking a skilled Support Consultant to provide maintenance support for our POS application in the retail sector. As a member of our Digital Retail team, you will be responsible for ensuring the smooth operation of our POS solution for our American customers.

Your Key Responsibilities:

  • Maintenance and Support: Resolve incidents, perform corrective maintenance, and ensure the POS solution is running efficiently.
  • Improvement and Development: Implement new functionalities, automate processes, and conduct non-reggression tests to maintain the highest level of performance.
  • Collaboration and Communication: Work closely with our customers, teams, and stakeholders to ensure seamless communication and collaboration.

Your Profile:

  • Functional Experience: 1-3 years of experience in a similar role, preferably in the retail sector.
  • Technical Skills: Proficient in SQL and familiar with business applications or ERPs.
  • Soft Skills: Strong problem-solving skills, excellent customer service, and good interpersonal skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • Hybrid work environment with opportunities to travel.

Requirements:

  • Fluent English language skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and teamwork skills.

This role is an excellent opportunity for a motivated and experienced professional to join our team and contribute to the success of VISEO's Digital Retail business.



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