IT Vendor Management Senior Analyst

hace 4 semanas


Xico, México Pepsico A tiempo completo
About the Role

We are seeking a highly skilled IT Vendor Management Senior Analyst to join our team at PepsiCo. As a key member of our IT organization, you will play a critical role in ensuring the effective management of our IT vendors and the delivery of high-quality services to our business.

Key Responsibilities
  • Assist in coordinating governance discussions for IT managed services and IT strategic vendors
  • Create and maintain IT vendor profiles for IT strategic and preferred vendors
  • Support the tracking, reporting, and analysis of IT vendor performance using Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Business Satisfaction Surveys
  • Resolve inquiries from IT stakeholders related to IT contracts in place
  • Assist in managing the contract change management process
  • Execute the validation of IT vendor consumption data and provide input into consumption trend analysis
  • Work across the IT vendor resource management team to consistently deliver process improvements
Requirements
  • Bachelor's degree in IT or a related field
  • 4-5 years of experience in IT vendor management, IT governance, or procurement areas
  • Excellent analytical skills and attention to detail
  • Proficient in MS Office, particularly Excel, Word, and PowerPoint
  • Negotiation and influence skills
  • Medium to high-level understanding of commercial contracts and IT contracts
What We Offer

At PepsiCo, we offer a dynamic and collaborative work environment, with opportunities for professional growth and development. We are committed to fostering a diverse and inclusive workplace, where everyone has a voice and can contribute to our success.



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