Client Relations Coordinator

hace 1 semana


Ciudad de México, Ciudad de México Sagan A tiempo completo
Job Title: Client Relations Coordinator

Location: Remote (PST Time zone)

Salary Range: up to 2500 USD


Job Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

As a Client Relations Coordinator, you will serve as a key point of contact for both prospective and existing clients, providing top-notch customer support and facilitating smooth project coordination.

Key Responsibilities:
  • Customer Support & Lead Follow-up: Manage incoming and outgoing phone calls with clients and leads, ensuring customer inquiries are answered and leads are followed up to book estimates for sales reps.
  • Job Coordination: Coordinate job scheduling with clients, sales reps, and subcontractors, placing material orders and verifying job details with clients and subcontractors.
  • Administrative Support: Maintain and update the CRM and job schedules, tag data appropriately, and handle general administrative tasks, including bill payments and data management.
Requirements:
  • Strong Communication Skills: Possess a customer-first attitude and excellent communication skills.
  • Experience: Have experience in handling inbound and outbound calls, with organizational skills to manage multiple tasks such as job scheduling and coordination.
  • CRM Familiarity: Familiarity with CRM systems and basic administrative tasks.
Nice-to-Haves:
  • Home Services Experience: Experience working in a home services company.
  • Software Familiarity: Familiarity with Housecall Pro software.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.



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