Client Relations Liaison
hace 1 día
Location: Remote (PST Time zone)
Salary Range: up to 2500 USD
Work Schedule: Monday Friday, 8:00 AM to 5:00 PM (PST)
**About Sagan:**
Sagan is a membership community that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with leading American companies.
**Job Overview:**
The Client Relations Coordinator will serve as a key point of contact for clients, providing top-notch customer support and facilitating smooth project coordination. The role includes handling incoming and outgoing calls, following up with leads, scheduling estimates, and managing job coordination with sales reps and subcontractors.
**Key Responsibilities:**
- Customer Support & Lead Follow-up: Manage incoming and outgoing phone calls with clients and leads. Ensure customer inquiries are answered and leads are followed up to book estimates for sales reps.
- Job Coordination: Coordinate job scheduling with clients, sales reps, and subcontractors. Place material orders and verify job details with clients and subcontractors.
- Administrative Support: Maintain and update the CRM and job schedules, tag data appropriately, and handle general administrative tasks, including bill payments and data management.
**Requirements:**
- Strong communication skills with a customer-first attitude.
- Experience in handling inbound and outbound calls.
- Organizational skills to manage multiple tasks such as job scheduling and coordination.
- Familiarity with CRM systems and basic administrative tasks.
**Nice-to-Haves:**
- Experience working in a home services company.
- Familiarity with Housecall Pro software.
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