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We are seeking a highly skilled Sales Enablement Representative to join our Industrial Print Americas Sales Operations Team at Hewlett Packard Enterprise. As a key member of our team, you will play a critical role in driving operational excellence, system efficiencies, and effective communication across different teams to create synergies, collaboration, and alignment.
Key Responsibilities- Apply developed subject matter knowledge to solve common and complex business issues from customers and internal HP teams within established guidelines and recommend appropriate alternatives.
- Drive operational excellence, system efficiencies, and effective communication across different teams to create synergies, collaboration, and alignment.
- Act as the focal point of contact to internal/external stakeholders for moderate to high complex operational matters within the Opportunity to Cash processes.
- Act as a point of escalation and collaborate with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements.
- Prepare and run operational performance reviews with country sales and/or strategic customer/partner and support improvement plans.
- Proactively communicate operational process changes to sales and/or customers/partners and internal clients; support the implementation phase.
- Lead other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support.
- Drive and/or monitor efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.
- Represent the customer/partner needs and provide business requirements to projects of moderate to high complexity.
- Resolve high impact operational issues (e.g., issues related to global trade and compliance policies, issues with high dollar-value exposure).
- First-level university degree or equivalent experience; may have advanced university degree.
- Typically 2-3 years of related experience, preferably in business administration, sales operations, customer experience, finance, contract management, or similar.
- Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Basic financial and business acumen.
- Solid understanding of core HP businesses and the revenue cycle.
- Superior research and analytical skills.
- Ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
- Developing consulting, negotiation, and influence skills.
- Project management skills such as design, planning, execution, and implementation.
- Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above.
- Ability to identify and implement customer-specific process improvements.
Hewlett Packard Enterprise is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and job applicants.
