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Account Management Manager

hace 2 meses

Xico, México Netflix A tiempo completo

Job Summary

We are seeking a highly experienced and skilled Account Management Manager to lead our Account Management team in driving revenue growth and delivering exceptional client experiences. As a key member of our Sales team, you will be responsible for developing and executing sales strategies, managing a team of Account Managers, and partnering with cross-functional teams to drive business growth.

Key Responsibilities:

  • Lead and manage a team of Account Managers responsible for pre-to-post sale campaign execution in partnership with Agency Sales Partners
  • Partner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growth
  • Develop, document, and rollout new processes and workflows that create efficiencies for day-to-day Account Management responsibilities
  • Partner with cross-functional teams including Ad Ops, Product, Research, Ads Marketing, etc. on key projects & initiatives as we build and scale our Advertising Business
  • Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations, booking trends, etc.
  • Develop training and education strategies for Account Management including onboarding and ongoing learning & development
  • Work closely with FP&A on ensuring accurate revenue forecasting, reporting, upfront tracking, etc.
  • Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concerns
  • Analyze sales data to measure performance and identify areas for improvement
  • Establish and maintain relationships with key clients and media agencies

Requirements:

  • 7+ years of experience in Account Management and Sales Planning functions in the digital media industry, with a focus on video advertising
  • English is mandatory for this role, and proficiency in Spanish will be viewed as a significant advantage
  • Strong leadership and team management skills with a proven track record of managing direct reports
  • Excellent understanding of Sales Operations and pitch-to-pay systems and workflows
  • Deep knowledge of digital media sales, including Direct IO, Programmatic Advertising, and CTV
  • Excellent communication and presentation skills
  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
  • Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems
  • Deep understanding of Advertising Measurement vendors