Account Manager

hace 3 semanas

Xico, México Softwareone A tiempo completo
Job Title: Account Manager Farmer

At SoftwareOne, we are seeking a highly skilled and experienced Account Manager Farmer to join our team. As a key member of our sales team, you will be responsible for cultivating and maintaining strong client relationships, driving revenue growth, and delivering solutions that meet the evolving needs of our clients.

Key Responsibilities:
  • Build and maintain long-term relationships with clients, understanding their needs and acting as the main point of contact for inquiries and feedback.
  • Take responsibility for revenue, profit/loss, and growth objectives for assigned client accounts, identifying opportunities for upselling, cross-selling, and contract renewals.
  • Collaborate with internal teams to ensure timely and successful delivery of solutions, coordinating with Operations Managers and Customer Success Managers as necessary.
  • Monitor the progress of solution delivery, proactively addressing any challenges or obstacles that may arise during implementation.
  • Effectively utilize company resources to handle client inquiries, solve problems, and provide value-added services, involving relevant teams as needed.
  • Continuously evaluate client accounts for expansion opportunities and propose innovative solutions to meet evolving client needs.
  • Track key performance metrics related to revenue, client satisfaction, and account growth, preparing regular reports for internal stakeholders.
Requirements:
  • Relevant education and extensive experience in the role of Account Manager in technology solutions.
  • Deep knowledge of the specific technological solutions and project management offered by the company, including planning, execution, and supervision of technology implementation projects.
  • Demonstrated ability to cultivate and maintain strong, long-lasting client relationships. Excellent verbal communication skills, with the ability to articulate ideas, negotiate terms, and influence stakeholders effectively.
  • In-depth understanding of the industry and market landscape relevant to the organization's products or services.
  • Strong analytical skills and the ability to understand clients' business challenges and leverage technology solutions to address them effectively.
Preferred Qualifications:
  • Advanced English proficiency.
  • AWS, GCP, and/or Microsoft certifications.
  • Strategic account planning experience.
  • Customer orientation and a commitment to delivering exceptional customer service.
  • Results-oriented mindset and a focus on achieving revenue targets, driving business growth, and maximizing client satisfaction.
What We Offer:
  • A unique culture with lived corporate values for an appreciative and supportive work environment.
  • Employee recognition programs.
  • A variety of training and development opportunities.
  • Employee referral bonus program.
  • Multicultural team interaction.
  • Giving back to society: employee initiatives.
  • Corporate events.
  • Latest technologies for our customers and colleagues.
  • And much more.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability, or any other protected characteristic.

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