Aerie Sales Lead Jr Mexico
hace 1 mes
Job Summary:
The Sales Lead Jr is a key member of the store management team, responsible for creating a selling culture and enhancing the customer experience. In the absence of a member of management, the Sales Lead Jr is authorized to open and close the store, complete cash refunds, and perform other essential duties.
Key Responsibilities:
- Lead a Customer First culture by performing the responsibilities of the Leader on Duty (LOD).
- Communicate clear expectations and hold associates accountable for achieving brand, performance, and behavior standards.
- Partner with the Store Management team to execute the store business plan and drive KPI results.
- Establish and assign individual goals to sales and stock associates, and provide real-time coaching to support them in achieving their goals.
- Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs.
Requirements:
- Minimum High School education or equivalent.
- Minimum 1-2 years retail experience or equivalent education.
- Team leader experience preferred.
- Ability to receive feedback and take action when appropriate.
- Demonstrated business acumen.
- Demonstrated ability to communicate effectively with customers and store team.
- Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
Authority:
- In the absence of a member of management, authorized to open and close the store, complete cash refunds, and perform other essential duties.
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