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Sales Support Junior Analyst

hace 2 meses


Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo
About PepsiCo

PepsiCo is a leading food and beverage company with a rich history of innovation and commitment to excellence. As a member of our team, you'll have the opportunity to work with iconic brands like Pepsi, Gatorade, and Quaker, and contribute to our mission of making a positive impact on the world.

Job Summary

We're seeking a highly motivated and detail-oriented Sales Support Junior Analyst to join our team. In this role, you'll provide critical support to our PMF/AFH Sales Team, ensuring seamless order entries, new customer onboarding, business reviews, contract uploads, and paybills requests. Your exceptional communication skills and ability to work collaboratively with cross-functional teams will be essential in driving business growth and delivering exceptional customer service.

Key Responsibilities
  • Update customer account information, including new store openings, changes, and closings
  • Support foodservice orders, including receiving orders, confirming details, and documenting on internal systems
  • Provide exceptional customer service, ensuring timely delivery and meeting Service Level Agreements (SLAs) and Operational Level Agreements (OLAs)
  • Track and report key performance indicators (KPIs) and SLAs related to E2E initiatives and post-mortems
  • Run reporting tracks for AFH customers
Requirements
  • Bachelor's degree in Accounting, Business Administration, Computer Science, or a related field
  • No prior professional experience required, but advanced skills in communication and Excel are essential
  • Intermediate English oral and written communication skills
What We Offer

PepsiCo is committed to providing a supportive and inclusive work environment that fosters growth and development. As a member of our team, you'll have access to:

  • Opportunities for learning and development through various programs and training initiatives
  • Internal digital platforms for self-learning and skill-building
  • Recognition programs for seniority, behavior, leadership, and milestones
  • Financial wellness programs to support your goals and well-being
  • A flexible work program to balance your personal and professional life
Equal Opportunity Employer

PepsiCo is an equal opportunity employer and values diversity as a workforce and innovation driver. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.