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Talent Acquisition Manager

hace 2 meses

Xico, México Zendesk A tiempo completo

**About the Role**

Zendesk is seeking a seasoned Talent Acquisition Manager to lead our recruiting efforts in Latin America, specifically in Mexico and Brazil. As a key member of our fast-growing Talent Acquisition team, you will be responsible for driving all aspects of the recruiting operation for key groups, including Sales & Business Development, Engineering, Customer Advocacy, and G&A (e.g., Finance, Legal, People) in LATAM.

**Key Responsibilities**

• Work closely with the local and global leadership team to develop and execute recruiting strategies that identify and engage new pools of diverse and under-represented talent.

• Design and implement data-driven approaches to attract top talent, leveraging leading-edge methods and industry trends.

• Develop and maintain a passive talent pipeline that meets market needs and business strategies.

• Collaborate with internal stakeholders to build and maintain our employer branding proposition through internal partnerships, hosted events, and multiple external channels.

• Stay up-to-date with the latest recruiting techniques and industry trends, and continuously look for opportunities to improve processes and create efficiencies.

• Ensure compliance with employment laws and maintain necessary tracking, including OFCCP compliance.

• Source and recruit for select roles.

**Requirements**

• 3+ years of experience leading a team of 5 or more recruiters, including hiring and developing successful teams.

• 7+ years of full-cycle recruiting experience, preferably in a SaaS environment.

• Strong knowledge of the LATAM (Mexico and Brazil) talent market, including competition, supply & demand trends, and skill-based landscape.

• Excellent collaboration and communication skills, with a passion for influencing, inspiring, and mentoring.

• Ability to independently lead multiple priorities and constantly re-prioritize in a fast-paced, evolving environment.

• Experience leading a combination of internal and RPO team members is ideal.

**What We Offer**

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. We offer a dynamic and inclusive work environment, and we're committed to supporting the growth and development of our employees.