Wireless Customer Support Specialist

hace 3 días


Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo

**Job Summary:**

We are seeking a skilled Wireless Customer Support Engineer to join our team at Nxp Semiconductors. As a key member of our support team, you will be responsible for managing the global technical support infrastructure for our wireless products.


**Key Responsibilities:**

Provide technical support and guidance to customers during the system definition phase, ensuring seamless integration of our products into their systems.

Collaborate with engineering teams to scope, create, edit, and publish hardware documentation necessary for worldwide customers to design systems using NXP processors.

Manage technical customer support activities, including remote and on-site support, as well as calls with internal teams.

Follow up on customer complaints about NXP documentation, software, or hardware within the support scope.



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