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Technology Operations Manager
hace 2 meses
About JATO Dynamics
JATO Dynamics is a leading provider of automotive market intelligence, delivering comprehensive, accurate, and up-to-date data and insights to customers worldwide.
Job Summary
We are seeking a dynamic Technology Manager to lead and manage our growing technology operations in Mexico City. As a key member of our team, you will be responsible for building and scaling our technology operation, hiring top talent, managing a defined budget, and acting as a supportive leader for our Mexico-based technology team.
Key Responsibilities
- Direct line management of Mexico-based team members, including Software Engineers, Service Desk Agents, Cloud Platform Engineers, and Quality Assurance Engineers.
- Coordinate the hiring of technology team members with support from Discipline Leads.
- Manage the operational budget for the Mexico technology office.
- Coach, lead, manage, and mentor teams of engineers across various disciplines (back-end, front-end, quality, cloud, etc.).
- Work closely with colleagues across other functions, including Product, Engineering, Architecture, and Delivery, to ensure the team is operating at a high level.
- Ensure a good understanding of the needs of the business and develop and execute a plan to scale our operation in Mexico.
- Directly support the needs of team members and intervene when necessary to remove roadblocks and resolve dependencies.
- Contribute toward resource planning.
- Continuously enhance your knowledge base and skillset to best support team members.
Requirements
- Experience building and managing a multi-disciplinary technology team, ideally in a hybrid environment.
- Experience working in a matrix style organization where partnerships with other leaders are paramount to success.
- Building teams from the ground up by creating a hiring plan and managing the interview/selection process.
- Experience building a budget and executing against plan.
- Servant leadership with a demonstrated ability to elevate the performance of others.
- General experience working on cloud solutions in Azure/AWS/GCP.
- Familiar with agile methodology.
- Fluent English speaker and presenter.
- Strong problem-solving skills with the ability to respond to tight deadlines.
- Experience in creating detailed support and technical material.
- Being a team player.
Desirable Skills
- Experience delivering software and the software development lifecycle.
- Experience working in the Atlassian stack (Confluence, JIRA, BitBucket).
- Knowledge of local labor laws in Mexico.
- A good grounding in technical theory and practice.
Language
The ideal candidate will be fluent in English and have a good understanding of the needs of the business.
