Supervisor (Housekeeping) - Ama De Llaves
hace 2 semanas
Job Summary
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Marriott International, Inc. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.
Key Responsibilities:
- Inspect guest rooms and public areas to ensure quality standards are met
- Run sold room reports and verify room status to determine discrepant rooms
- Prioritize room cleaning and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as a liaison to coordinate efforts with Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare and distribute changes in room assignments
- Communicate issues to next shift
- Complete required paperwork
Additional Responsibilities:
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- Protect company assets
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
- Listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
Requirements:
- Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
- Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
- Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Ability to enter and locate work-related information using computers and/or point of sale systems
- Ability to read and visually verify information in a variety of formats (e.g., small print)
About Marriott International, Inc.
Marriott International, Inc. is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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