Business Operations Specialist for Sales Team

hace 4 días


Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completo

About the Role

We are seeking a highly skilled Business Operations Specialist to join our sales team at Arrow Electronics. In this role, you will play a critical part in driving business growth and delivering exceptional customer experiences.

Key Responsibilities

  • Operations Management: Ensure seamless day-to-day operations of assigned teams, setting direction, coping with change, listening, coaching, and motivating team members.
  • Customer Support: Serve as an escalation point for internal departments, vendor resources, and customers, handling all aspects of returns and maintenance termination processes.
  • Order Processing: Process customer orders accurately and timely, reviewing purchase orders for accuracy, freight terms, transportation methods, pricing, technical specifications, and more.
  • Vendor Relationship Management: Research and resolve vendor invoice variances, warehouse receipt discrepancies, denied claims, and shipment issues, working proactively to find solutions.
  • Mentorship and Training: Mentor and assist in training new team members, analyzing their training needs, and developing solutions.

About You

We are looking for an experienced professional with:

A minimum of 2+ years in similar roles, preferably in sales, customer support, or operations.Advanced English skills (conversation and written) and experience with ERP/CRM Systems, with Oracle being a plus.

Benefits

  • Competitive financial compensation package including various compensation plans and benefits such as health insurance, life insurance, and retirement savings plan.
  • 30 days of Christmas bonus and 40% vacation premium.
  • 12 vacation days, sick leave, holidays, and two floating days.
  • Vision and dental assistance.
  • Growth opportunities and career development.

What We Offer

At Arrow Electronics, we value our employees' contributions and provide a dynamic work environment that fosters innovation, collaboration, and growth. With a global presence and diverse teams, we offer exciting opportunities for career advancement and personal development.

Work Arrangement

This is a full-time position with a hybrid work arrangement: 3 days in office and 2 days remote work from home.

EEO Statement

Arrow Electronics is an equal opportunity employer and welcomes applicants from diverse backgrounds. We recognize the importance of diversity and inclusion in the workplace and strive to create an inclusive environment where everyone feels valued and respected.

The estimated salary for this position is $21,191.67 - $27,000.00 MXN per month, depending on location, experience, education, and skill level. If you're a motivated and detail-oriented professional looking for a challenging and rewarding role, apply now



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