Service Desk Team Lead

**Job Summary****Key Responsibilities**Lead the technical team in managing and resolving incidents efficiently, ensuring timely and effective support.Oversee Service Desk operations to guarantee seamless service delivery and minimize downtime.Provide expertise in Service Now to streamline workflows, enhance service quality, and drive continuous improvement...

Job Description SummaryWe are seeking an experienced Senior IT Service Delivery Lead to lead our Service Desk and Desktop Support operations. As a key member of our team, you will be responsible for developing objectives, conducting resource planning, and implementing process improvements to maximize productivity.The ideal candidate will have +6 years of...

Job Title: Technical Service Desk ManagerJob Summary:We are seeking an experienced Technical Service Desk Manager to lead our Customer Experience team in providing exceptional support to our IT service desk team. The ideal candidate will have a strong background in IT End User Services processes and related technologies, as well as proficient team management...

**About the Role**Toshiba Global Commerce Solutions, Inc. is seeking a highly skilled Service Desk Manager to lead our team of technical experts. As a Service Desk Manager, you will be responsible for planning, scheduling, and monitoring call center and service desk projects to ensure they meet established time, SLAs, SLO, procedures, cost, and tools of call...

Job SummaryAs a Service Desk Operations Manager at Cpim-1345, you will be responsible for leading the Service Desk and Desktop Support operations. This role requires a strong understanding of ITIL Framework, Windows Front-End Environment, and Ticketing System Tools. You will be responsible for developing objectives for day-to-day activities, conducting...

About the Role:We are seeking a seasoned Technical Team Lead to oversee our incident management processes and ensure timely and effective support.Key Responsibilities:Lead the technical team in managing and resolving incidents efficiently.Oversee Service Desk operations to guarantee seamless customer service.Utilize Service Now to streamline workflows,...

**About the Role**Toshiba Global Commerce Solutions, Inc. is seeking a highly skilled Service Desk Manager to lead our retail operations project team. As a key member of our team, you will be responsible for planning, scheduling, monitoring, evaluating, and driving call center and service desk projects to ensure they meet established time, SLAs, SLOs,...

**Job Summary**:Page Personnel is seeking a Customer Service Team Lead to join our team in LATAM. The ideal candidate will have a minimum of 5 years' experience in customer relationship and service level management, with a strong background in supply chain and customer service.**Key Responsibilities:** Manage and guide the LATAM Customer Service Team to...

Job Title: Customer Service Representative Team LeadAbout 1840 & CompanyAt 1840 & Company, we're a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job OverviewWe're seeking a highly skilled Customer Service Representative Team Lead to join...

**Transforming Travel Experiences**: At Travel + Leisure Co., we're shaping the future of leisure travel by creating new possibilities for vacationers. Our mission is to put the world on vacation, and we're looking for a skilled Analyst, Service Desk to help us achieve this goal.As a key member of our team, you'll be responsible for delivering exceptional...

Job Title: Customer Service Team Lead in LATAMEstimated salary: $60,000 - $80,000 per year.About our ClientA global leader in medical imaging is seeking a skilled professional to lead their Customer Service Team in LATAM. This is an exciting opportunity to join a dynamic organization and take on a key leadership role in driving customer satisfaction and...

We are seeking an exceptional Service Desk Team Lead to join our team at Cognizant. This is an exciting opportunity for a motivated and experienced professional to work with one of our clients, supporting the delivery of high-quality services.**Responsibilities:**As a Service Desk Team Lead, you will be responsible for the delivery of IT services, including...

Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Damco Spain Sl. As a key member of our Technology support Service Desk, you will be responsible for providing exceptional support to our global organisation.Key ResponsibilitiesProvide technical support for all technology-related activities and initiativesBreak/fix assistance...

FARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. We're passionate about operational excellence and strive to deliver seamless and memorable experiences for our customers worldwide.**THE ROLE**This role is responsible for overseeing the customer service team and ensuring the highest levels of customer satisfaction...

Job Description:Citi seeks a highly skilled Client Service Team Lead to lead the Operations Support department in delivering exceptional services.The ideal candidate will have 5-8 years of experience managing a team, with expertise in analyzing business requirements and developing test plans.A Bachelor's degree or equivalent experience is required. Series 7,...

About UsAt Avantor, we strive to be a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries.Our portfolio is used in virtually every stage of the most important research, development and production activities in the...

The Service Manager is a key leadership role responsible for driving customer service excellence within a team. The primary objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations.**Key Responsibilities:** Resolve complex customer issues with significant organizational impact Evaluate team...

**Job Summary**Citi is seeking a highly skilled Service Supervisor to oversee the daily workflow of our Customer Service team. In this role, you will be responsible for delegating tasks, evaluating performance, and ensuring individual and group performance goals are met.**Key Responsibilities**• Allocate work for small Customer Service teams and serve as...

Recovery Team LeadJob Summary: The Recovery Team Lead is responsible for providing leadership and supervision to a team of Recovery Analysts. The ideal candidate will have a strong background in recovery and analytical skills.Supervises a team of Recovery Analysts to ensure required service levels and performance goals.Works closely with managers and staff...

Mexico city, Mexico- Tech Hiring **Job Description**:Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to...