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Senior Account Manager
hace 2 meses
Carolina Logistics is a leading American freight forwarding company with over 14 years of experience in the global market. Based in South Carolina, we provide a wide range of logistics solutions, integrating air, land, and ocean transportation services. Our dedication to excellence is reflected in our smart logistics solutions that improve supply chain efficiency while ensuring outstanding customer service for our clients. We take pride in connecting businesses worldwide through our reliable and efficient logistics services.
We are seeking a Key Account Specialist who possesses a strong background in the sales of logistics services or freight forwarding. Proficiency in English is essential for this role, as it involves interaction with international clients.
If you are interested in advancing your career in the logistics industry, we would love to see your skills.
Requirements:
- Advanced English, both written and spoken. Essential.
- In-depth knowledge of the freight transportation industry.
- Professional experience: A minimum of 6 months to 2 years of verifiable experience as an Account Executive (Ground Freight) or in Customer Service.
- Familiarity with ground transportation processes and freight forwarding.
Responsibilities:
- Develop and maintain strong relationships with key clients in the freight transportation sector.
- Serve as the primary point of contact, addressing client inquiries and ensuring overall satisfaction.
- Identify opportunities for upselling and cross-selling.
- Collaborate with clients to understand their evolving needs and provide tailored solutions that align with our ground transportation services.
- Lead contract negotiations, including terms, pricing, and service agreements.
What we offer:
- Schedule: Monday to Friday from 7:50 AM to 5:00 PM (in-person, with a one-hour lunch break).
- Base salary.
- Performance bonuses.
- Monthly breakfasts.
- Legal benefits.
- Opportunities for growth within the company.
- Continuous training.
- Team-building activities.
Work area: Querétaro Centro.
