Human Resources Team Lead
hace 3 días
At Danfoss GmbH, we are seeking a skilled Human Resources Team Lead to oversee the entire employee life cycle in North and Latin America. This role is responsible for managing daily activities, including performance, service quality, transaction accuracy, key metrics, coaching, and staff development.
Key Responsibilities:- Lead and develop a high-performing team of 6 Coordinators & Specialists
- Manage daily activities, ensuring high-quality metrics and a positive attitude
- Resolve escalations and ensure full customer issue resolution
- Maintain data service accuracy and timeliness
- Train team on policies and maintain compliance documents
- Own data metrics and processes, implementing improvements as needed
- Develop user-friendly content relevant to HR processes
- Collaborate with IT for user-centric design
- Run targeted campaigns with COEs and HR partners
- Review feedback and adjust content
- Identify new content opportunities
- Align and implement global strategy with regional nuances
- Bachelor's degree in HR, business administration, or related field
- 5 years of experience in HR, 3 years in management
- Skills: knowledge of HR regulations, bilingual (English, Spanish), sound judgment and problem-solving, professionalism and discretion, excellent communication skills, passion for working with people, analytical and conflict resolution skills, high motivation and positive energy, ability to work in a fast-paced environment, influence and interface with all organization levels, experience with knowledge management systems (desired)
Estimated salary: $120,000 - $150,000 per annum, depending on location and experience. We offer a competitive compensation package, benefits, and opportunities for growth and development in a dynamic and innovative company.
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