Empleos actuales relacionados con Retail Service Agent - Monterrey, Nuevo León - FedEx

  • Retail Service Agent

    hace 1 mes

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job SummaryFedEx is seeking a highly skilled and detail-oriented Retail Service Agent to join our team. As a Retail Service Agent, you will be responsible for providing exceptional customer service, processing shipments, and ensuring the smooth operation of our warehouse.Key ResponsibilitiesProcess shipments, including receiving, inspecting, and packaging...

  • Retail Service Agent

    hace 4 semanas

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job Title: Retail Service AgentAt FedEx, we are seeking a highly skilled and detail-oriented Retail Service Agent to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the smooth receipt, processing, and dispatch of high-value freight to customers worldwide.Key Responsibilities:Receive and process freight in...

  • Retail Service Agent

    hace 2 semanas

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Retail Service Agent to join our team at FedEx. As a Retail Service Agent, you will be responsible for receiving, processing, and dispatching high-value freight in accordance with individual customer requirements.Key ResponsibilitiesReceive and process high-value freight in accordance with...

  • Retail Service Agent

    hace 3 semanas

    Monterrey, Nuevo León, México Fedex Lac A tiempo completo

    Job Title: Retail Service AgentJob Summary:We are seeking a highly skilled and experienced Retail Service Agent to join our team at FedEx Lac. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient receipt, processing, and dispatch of high-value freight in accordance with individual customer requirements.Key...

  • Retail Service Agent

    hace 1 mes

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Retail Service Agent to join our team at FedEx. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front-line services.Key ResponsibilitiesProvide over-the-counter customer...

  • Retail Service Agent

    hace 2 semanas

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job SummaryAs a Retail Service Agent at FedEx, you will be responsible for receiving, processing, and dispatching high-value freight in accordance with individual customer requirements. You will work closely with the Manager/Team Leader to perform additional duties, including short-term work allocation, procedural checks, and resolution of exception...

  • Retail Service Agent

    hace 1 semana

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job DescriptionJob Summary: We are seeking a highly skilled and detail-oriented Retail Service Agent to join our team at FedEx. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient flow of high-value freight through our warehouse.Key Responsibilities:Freight Handling: Receive, process, and dispatch high-value...

  • Retail Service Agent

    hace 2 semanas

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job SummaryAs a Retail Service Agent at FedEx, you will be responsible for receiving, processing, and dispatching high-value freight in accordance with individual customer requirements. You will work closely with the Manager/Team Leader to perform additional defined duties, including short-term work allocation, procedural checks, and resolution of exception...

  • Retail Service Agent

    hace 2 meses

    Monterrey, Nuevo León, México FedEx A tiempo completo

    Job Summary:FedEx is seeking a highly skilled and experienced Retail Service Agent to join our team. As a Retail Service Agent, you will be responsible for providing exceptional customer service and administrative support to our customers.Key Responsibilities:Provide over-the-counter customer service, administrative, and clerical duties requiring direct and...

  • Service Agent II-2

    hace 3 semanas

    Monterrey, Nuevo León, México Fedex Express México A tiempo completo

    Job Title: Service Agent II-2At FedEx Express México, we are seeking a highly skilled and customer-focused Service Agent II-2 to join our team. As a Service Agent II-2, you will play a critical role in ensuring the smooth operation of our logistics and customer service processes.Key Responsibilities:Assist customers by tracing packages, answering questions...

  • Service Desk Agent

    hace 4 semanas

    Monterrey, Nuevo León, México Vontier A tiempo completo

    Job OverviewVontier is seeking a highly motivated and customer-focused Service Desk Agent to join our team. As a Service Desk Agent, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and efficient manner.Responsibilities and DutiesProvide technical support and assistance to customers via...

  • Service Desk Agent

    hace 3 semanas

    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    Azka IT Consulting: Your Partner in IT TalentWe are a Mexican company that connects top IT talent with Latin American and United States companies. Our mission is to provide exceptional IT services and support to our clients.Job Title: IT Service Desk Agent - PortugueseWe are seeking a highly skilled and multilingual IT Service Desk Agent to join our team. As...

  • Service Desk Agent

    hace 2 meses

    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    Azka IT Consulting: Your Partner in IT TalentWe are a Mexican company that connects top IT talent with Latin American and United States companies. Our mission is to provide exceptional IT services and support to our clients.Job Title: Service Desk Agent - PortugueseWe are seeking a highly skilled and multilingual Service Desk Agent to join our team. As a...

  • Service Desk Specialist

    hace 1 mes

    Monterrey, Nuevo León, México Vontier A tiempo completo

    Job Title: Service Desk Agent ANZJob Summary: We are seeking a highly motivated and customer-focused Service Desk Agent to join our team in Australia and New Zealand. As a Service Desk Agent, you will be the first point of contact for our customers, providing technical assistance and support for their inquiries and issues related to our hardware and software...

  • Service Desk Agent

    hace 1 mes

    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    Azka IT Consulting: Your Partner in IT TalentWe are a Mexican company that connects top IT talent with Latin American and United States companies. Our mission is to provide exceptional IT support services that meet the evolving needs of our clients.Job Title: IT Service Desk Agent - PortugueseWe are seeking a highly skilled and multilingual IT Service Desk...

  • IT Service Desk Agent

    hace 1 semana

    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    Azka IT Consulting is seeking a talented IT Service Desk Agent - Portuguese to join our team.We are a Mexican company that connects top IT talent with Latin American and US companies.The successful candidate will be responsible for all activities surrounding the IT Service Desk, including answering calls, monitoring tickets, and resolving issues within...

  • Service Desk Agent

    hace 2 semanas

    Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    Azka It Consulting is seeking a skilled IT Service Desk Agent to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:- Answering calls and responding to tickets in a timely and professional manner.- Resolving technical issues remotely, utilizing...

  • Service Desk Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Vontier A tiempo completo

    Service Desk Agent RoleThe Service Desk Agent is responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. This role requires strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Log and handle incoming...

  • Service Desk Agent

    hace 2 semanas

    Monterrey, Nuevo León, México Vontier A tiempo completo

    Job OverviewThe Service Desk Agent is responsible for providing exceptional customer service to our clients. This includes handling incoming calls, emails, and chats, as well as troubleshooting and resolving technical issues in a timely and efficient manner.Responsibilities and Duties• Receive and analyze customer requests, providing information or routing...

  • Service Desk Agent

    hace 2 semanas

    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    Azka IT Consulting is seeking a highly skilled IT Service Desk Agent - Portuguese to join our team.This role is responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answering calls and responding to tickets in a timely and professional manner.Resolving technical issues related to M365 office...

Retail Service Agent

hace 2 meses

Monterrey, Nuevo León, México FedEx A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Retail Service Agent - Freight Handler to join our team at FedEx. As a key member of our operations team, you will be responsible for ensuring the efficient and accurate handling of high-value freight, while maintaining compliance with regulatory and company requirements.

Key Responsibilities
  • Receive, process, and dispatch high-value freight in accordance with individual customer requirements
  • Ensure compliance with regulatory, company, and ISO requirements related to the storage and movement of goods
  • Support the Manager/Team Leader by performing additional defined duties, including short-term work allocation, procedural checks, and resolution of exception situations
  • Perform defined security and safety checks on freight/goods and comply with all legal, regulatory, and ISO requirements when operating equipment
  • Coordinate schedules of receivables with carriers to ensure timely and efficient turnaround
  • Progress all deviations from agreed schedules
  • Receive bulk freight, including dangerous goods, from multiple carriers/customers, checking paperwork for completeness and ensuring all delivery details are correct
  • Deal with carrier/customer queries by providing the correct information or escalating the query to the correct area
  • Offload vehicles and ULDs using mandatory safe working practices and split within defined sort parameters and appropriate locations
  • Inspect freight in accordance with defined procedures and perform visual checks to identify shortages, overages, or possible damage
  • Report immediately to the driver and relevant area/department using agreed tools/procedures
  • Use appropriate equipment to perform physical 'put away' of freight to the designated area/s
  • Check product to paperwork to ensure that the correct goods are stored
  • Perform a physical count to check SKU, quantity, serial numbers, etc., and report using defined documentation
  • Use appropriate equipment to pick goods in the required sequence, ensuring all details are correct (SKU, quantity, serial number, etc.)
  • Verify the accuracy of the pick list to the customer's actual documentation and report exceptions to the relevant area
  • Pack goods in accordance with each customer's defined requirements and any legal or dangerous goods requirements
  • Sign the pick and pack documentation and accurately complete all relevant information and send details promptly to the office
  • Prepare goods for dispatch by matching labels to the appropriate goods and moving goods to relevant area
  • Dispatch goods to the approved carrier, providing guidance when needed on the correct procedural checks to be followed to ensure that the goods are accurate and complete
  • Use equipment to correctly load freight/goods in accordance with the driver's specific requirements
  • Process all types of returns (receives, checks, allocate area, reports, etc.) in accordance with defined procedures and specific customer requirements
  • Contribute to the development and implementation of new processes and procedures by providing relevant operational information and expertise to ensure the solution is viable and the most cost-effective and efficient for the warehouse to perform
  • Provide standard and ad-hoc verbal and written updates/reports summarizing key warehouse performance statistics or issues at agreed times
  • Perform all related support duties, including providing cover for other areas and operating in contingency situations by following required procedures
Requirements
  • Experience in a FedEx SCS warehouse operation with a good knowledge of the operation and the requirements of its key customers
  • Competent at picking and packing with a good knowledge of relevant working methods
  • Good planning and organizing skills with the ability to determine and coordinate sequences of tasks for self and others
  • Experience of working effectively with multiple work processes and procedures
  • Good interpretation skills with experience of translating customer-specific instructions into actual requirements
  • Basic skills in using technology, e.g., scanner/printer/intranet, with the ability to perform basic maintenance tasks