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**About Club Feast**
Club Feast is a rapidly expanding startup that connects businesses with their preferred local restaurants, saving them 40% on pre-ordered food delivery. By reimagining the current paradigm, Club Feast saves businesses money, enhances restaurants' profitability, and improves the food delivery experience for all.
**Responsibilities:**
- Provide exceptional client support for over 100 accounts in the Bay Area and NYC.
- Communicate effectively with dispatchers and partners for deliveries, including ETA's, remakes, cancellations, delays, and other issues.
- Accurately enter and track data to provide sales intelligence for the team, organizing and categorizing sales lead information into Hubspot.
**Requirements:**
- Prior experience as a Front Desk or Concierge at a 5-Star hotel or similar high-end service.
- Fluent English (spoken and written).
- Expertise in Microsoft Excel, including creating formulas, troubleshooting, and navigating the program.
- CRM experience (e.g. HubSpot).
- Prior experience in fast-paced administrative work.
- Excellent organizational and time management skills.
- Attention to detail and strong communication and writing skills.
- Able to work independently and efficiently.
- Restaurant industry experience is highly valued.
**Benefits:**
- Remote work opportunity.
- Unlimited vacation/PTO.
- A fun, collaborative team environment where innovative ideas are encouraged.
**Our Commitment to Diversity and Inclusion:**
We are committed to growing and empowering a more inclusive community within our company, industry, and cities. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
