**Shift Area Manager, Logistics Operations**

hace 7 días

Ciudad de México, Ciudad de México Amazon A tiempo completo
About the Role

We are seeking a highly skilled and experienced Shift Area Manager to join our Amazon Logistics team. As a key member of our operations team, you will be responsible for leading a team of Process Assistants and Delivery Service Providers (DSPs) in the daily management of the delivery station.

Key Responsibilities
  1. Lead and Manage a Team: Lead a team of Process Assistants and DSPs in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs.
  2. Operational Forecasting: Review the operational forecast and determine productivity requirements for sort operation, managing a team group to meet all building's goals.
  3. Safety and Quality: Support all safety programs to ensure a safe work environment for all associates and DSPs, and promote best practices and continuous process improvements across your team in areas like health and safety and productivity.
  4. Process Improvement: Proactively identify and lead process improvement initiatives and Lean tools, and implement Continuous Improvement Projects.
  5. Training and Development: Train and develop people, and carry out performance reviews with DSPs.
  6. Capacity Planning: Ensure there is on-the-road capacity for deliveries including during peak business times.
  7. Service Innovation: Help to pilot new service types on-site, such as electric vehicles and cargo bikes.
About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

We are a people-focused and supportive team, particularly as many of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology.

Requirements
  1. Education: Bachelor's degree or equivalent.
  2. Experience: 2+ years of employee and performance management experience, and experience working for Amazon or any Amazon subsidiary or affiliate.
  3. Language: Intermediate-advanced English proficiency (B2+).

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