Delivery Operations Manager
hace 23 horas
We are seeking a highly skilled and experienced Shift Manager to join our Amazon Logistics Team in CDMX, MX. As a Shift Manager, you will be responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
Key Responsibilities- Manage a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs.
- Ensure a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs.
- Lead change at internet speed, innovation has made us the global company that we are today.
- Help in daily operations, including receiving, scanning, lifting and moving shipments up to 25 kgs, routing shipments within the AMZL coverage area, and supporting and assigning job duties to process assistants.
- Track & monitor sorting operation and driver's dispatch, continual standing and/or walking an average of 5 miles daily, and ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned.
- Management of staff, resources, consumables and key metrics for delivery station.
- Coordination of operative meetings, communication with support areas, proper escalations, analysis of data.
- Assurance of proper operation, planning of shift, audit the plan, execution of last mile operation.
- Management of 3 to 5 T3s (Supervisors).
- Management of 45 to 65 AAs (Associates).
- Coordination of support areas.
- MBA or similar.
- Solid experience using Lean manufacturing methodologies.
- Previous experience as Project Management.
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