Customer Service Professional
hace 1 mes
Company Overview
Intugo is a dynamic organization seeking a skilled Customer Service Agent to join our team. As a representative of our company, you will be responsible for providing exceptional customer experiences.
Salary and Benefits
We offer a competitive salary of $15,000 per month, as well as opportunities for professional growth and development. Our benefits package includes a comprehensive compensation plan, including vales de despensa (meal vouchers) and productivity bonuses.
About the Role
This is a full-time position that requires excellent interpersonal skills, problem-solving abilities, and empathy. You will engage with customers, addressing their needs and providing accurate information to resolve issues. Your commitment to patient confidentiality and data security is essential.
Responsibilities
- Engage with customers in a professional and courteous manner
- Address customer needs and provide solutions to resolve issues
- Stay up-to-date on regulations and policies affecting customer service
Requirements
- Proven experience in a customer service role
- Advanced English language skills and excellent verbal and written communication skills
- Strong interpersonal skills and ability to work well with diverse customers
Working Conditions
This is a daytime position requiring a high level of patience, empathy, and professionalism. You must be able to multitask and prioritize tasks effectively. A commitment to providing outstanding customer service and resolving issues promptly is essential.
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