Customer Service Professional

hace 1 mes


Hermosillo, Sonora, México Intugo A tiempo completo

Company Overview

Intugo is a dynamic organization seeking a skilled Customer Service Agent to join our team. As a representative of our company, you will be responsible for providing exceptional customer experiences.

Salary and Benefits

We offer a competitive salary of $15,000 per month, as well as opportunities for professional growth and development. Our benefits package includes a comprehensive compensation plan, including vales de despensa (meal vouchers) and productivity bonuses.

About the Role

This is a full-time position that requires excellent interpersonal skills, problem-solving abilities, and empathy. You will engage with customers, addressing their needs and providing accurate information to resolve issues. Your commitment to patient confidentiality and data security is essential.

Responsibilities

  • Engage with customers in a professional and courteous manner
  • Address customer needs and provide solutions to resolve issues
  • Stay up-to-date on regulations and policies affecting customer service

Requirements

  • Proven experience in a customer service role
  • Advanced English language skills and excellent verbal and written communication skills
  • Strong interpersonal skills and ability to work well with diverse customers

Working Conditions

This is a daytime position requiring a high level of patience, empathy, and professionalism. You must be able to multitask and prioritize tasks effectively. A commitment to providing outstanding customer service and resolving issues promptly is essential.



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