Customer Service Ambassador

hace 4 semanas


Guadalajara, Jalisco, México Cognizant A tiempo completo
Job Overview

Cognizant is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients.

Key Responsibilities
  • Provide timely and accurate information to customers regarding products and services.
  • Resolve customer issues efficiently and effectively ensuring high levels of customer satisfaction.
  • Document customer interactions and maintain detailed records of inquiries complaints and resolutions.
  • Collaborate with team members to improve customer service processes and enhance the customer experience.
Requirements
  • Possess strong communication skills both verbal and written.
  • Demonstrate proficiency in using omnichannel customer service tools and technologies.
  • Exhibit excellent problem-solving abilities and attention to detail.
Estimated Salary Range

$60,000 - $80,000 per year, depending on location and experience.



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