Retail Operations Manager

hace 2 días


Puebla, Puebla, México Uber A tiempo completo

**About the Role**

At Uber, we're committed to delivering exceptional customer experiences for our driver-partners. Our Greenlight locations serve as a hub for new driver-partners to get started, build engagement, and find a sense of community. We're seeking a seasoned Operations Supervisor to oversee the day-to-day activities of our local Greenlight centers.

**Key Responsibilities**

  • Support the daily operations of Greenlight locations through strategic oversight and data-driven decision making
  • Handle complex customer concerns and provide timely resolutions
  • Manage scheduling, attendance, and administrative tasks for our team of Experts
  • Recruit, train, mentor, and develop our Experts to drive quality and efficiency metrics
  • Collaborate with cross-functional teams to ensure seamless operations and maintain Uber's brand standards
  • Communicate effectively with the GL Manager on people management, process management, and project management initiatives
  • Identify opportunities to improve processes and implement targeted projects to enhance the Greenlight program

**Requirements**

  • Proven track record of team leadership experience in a fast-paced environment
  • Demonstrated ability to analyze complex customer problems and develop effective solutions
  • Strong data interpretation skills, including proficiency in Excel or Google Sheets
  • Ability to create development strategies and action plans for team members and the team as a whole
  • Technical aptitude and familiarity with industry tools

**Preferred Qualifications**

  • Bachelor's degree in a relevant field
  • Advanced English language proficiency


  • Puebla, Puebla, México Ikano-Retail A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Kitchen Production Manager to join our team at Ikano-Retail. As a key member of our Food Service Operations team, you will be responsible for leading and managing our kitchen production team to deliver exceptional food quality and service to our customers.Main Responsibilities:Lead and manage the...


  • Puebla, Puebla, México Ikano-Retail A tiempo completo

    **About Ikano-Retail**We are a retail company that operates in Singapore, Malaysia, and Thailand, with a focus on creating a better everyday life for the many people. Our vision is to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.**Our Business**We develop, own, and...


  • Puebla, Puebla, México Ikano Retail A tiempo completo

    About the JobYou will work together with your colleagues in the Ikano Retail Food management team; lead and manage the kitchen production team to fulfill the purpose of our function by building business and people together. You strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason...


  • Puebla, Puebla, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    {"title": "Station Operations Manager", "content": "Job SummaryWe are seeking a highly skilled Station Operations Manager to join our team at Amazon Mexico. As a key member of our logistics team, you will be responsible for overseeing the day-to-day operations of our delivery station, ensuring the safe and efficient delivery of Amazon orders to our...


  • Puebla, Puebla, México Robert Walters A tiempo completo

    Customs Operations ManagerJob SummaryRobert Walters is seeking a highly organized and detail-oriented Customs Operations Manager to join their dynamic team. This role offers an exciting opportunity to be part of a global organization, where you will play a crucial role in managing customs operations. The successful candidate will have the chance to work in a...


  • Puebla, Puebla, México Ikano-Retail A tiempo completo

    About the JobWe are seeking a highly skilled Kitchen Production Manager to join our team at Ikano-Retail. As a key member of our Food management team, you will be responsible for leading and managing the kitchen production team to achieve our business goals.Key Responsibilities:Lead and manage the kitchen production team to ensure efficient food production...


  • Puebla, Puebla, México Tesla A tiempo completo

    Job SummaryTesla is seeking a highly motivated and experienced Customer Experience Manager to join our team. As a key member of our retail operations, you will be responsible for leading a dynamic store team to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesCollaborate with Store Leaders to develop and implement sales...


  • Puebla, Puebla, México ELEVATE Global A tiempo completo

    About the RoleWe are seeking an experienced Administrative Manager to join our team at ELEVATE Global. As an Administrative Manager, you will play a key role in supporting the operations of our organization.Key ResponsibilitiesProvide administrative support to the operations team, including coordinating meetings, managing calendars, and preparing...


  • Puebla, Puebla, México ELEVATE Global A tiempo completo

    About the RoleWe are seeking an experienced Administrative Manager to join our team at ELEVATE Global. As an Administrative Manager, you will play a key role in supporting the operations of our organization.Key ResponsibilitiesProvide administrative support to the operations team, including managing calendars, coordinating travel, and preparing...


  • Puebla, Puebla, México Ericsson A tiempo completo

    Security Operations ManagerWe are seeking a highly skilled Security Operations Manager to join our team at Ericsson's Tlaxcala production facility. As a key member of our security team, you will be responsible for providing security support, advice, and risk management within a defined operational scope.Key Responsibilities:Establish and execute unit...


  • Puebla, Puebla, México Ikano-Retail A tiempo completo

    {"h3": "About the Role", "p": "As a key member of our IKEA Food management team, you will lead and manage the kitchen production team to achieve our business goals. Your expertise in food production and safety will ensure that our guests enjoy a safe and delicious dining experience.", "ul": [{"li": "Experience in managing/leading and developing a team in a...


  • Puebla, Puebla, México Mondelez International A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Mondelez International. As a key member of our logistics and supply chain function, you will be responsible for executing warehouse operations in a safe, efficient, and cost-effective manner.Key ResponsibilitiesManage and coordinate warehouse...

  • Fleet Operations Manager

    hace 13 horas


    Puebla, Puebla, México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Sr. Fleet Operations Manager to join our team in Germany. As a key member of our fleet organization, you will be responsible for ensuring the safety, compliance, availability, and cost-effectiveness of our fleet in your respective sub-region.Key ResponsibilitiesEvaluate the health and safety of our fleet,...


  • Puebla, Puebla, México Ericsson A tiempo completo

    **About this opportunity**:We are seeking a seasoned Operations Manager to support our hardware manufacturing operations. The ideal candidate will have a strong background in production management and a proven track record of implementing efficient processes to drive profitability, ergonomics, and safety in a fast-paced manufacturing environment.**Key...


  • Puebla, Puebla, México Michael Page A tiempo completo

    Job SummaryWe are seeking a highly experienced General Manager to lead our Mexican plant, focusing on commercial development and operational efficiency. The ideal candidate will have a strong track record in managing global key accounts, ensuring the same level of service and professionalism expected in their home countries.Key ResponsibilitiesOperations and...


  • Puebla, Puebla, México Mondelez International A tiempo completo

    Job Summary:Mondelez International is seeking a highly experienced Production Operations Manager to lead the production operations in the Puebla Plant and drive key performance targets in safety, quality, productivity, volumes, cost, sustainability, and organizational morale.Key Responsibilities:Lead the implementation of manufacturing strategy and ensure...

  • Operations Manager

    hace 1 semana


    Puebla, Puebla, México All Hands And Hearts Smart Response, Inc. A tiempo completo

    Position PurposeWe are seeking a highly skilled and experienced Operations Manager to join our team at All Hands And Hearts Smart Response, Inc. This is a versatile position within a dynamic nonprofit that provides community-inspired, volunteer-powered disaster relief. The Operations Manager will be responsible for managing the operations team to deliver...

  • Operations Manager

    hace 1 semana


    Puebla, Puebla, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    About the Role:Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking a highly skilled and experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for leading a team of Process Assistants and Delivery Service Providers in the day-to-day management of the delivery station.Key Responsibilities:Review...


  • Puebla, Puebla, México Canonical A tiempo completo

    Transforming Software Operations at CanonicalWe're on a mission to revolutionize software operations by harnessing the power of model-driven operations and next-generation infrastructure-as-code. As a key member of our team, you'll play a pivotal role in driving this initiative forward.About the RoleAs an Engineering Manager at Canonical, you'll be...


  • Puebla, Puebla, México Canonical A tiempo completo

    Transforming Software Operations at CanonicalWe're on a mission to revolutionize software operations by harnessing the power of model-driven operations and next-generation infrastructure-as-code. As a key member of our team, you'll play a crucial role in driving this initiative forward.About the RoleAs an Engineering Manager, you'll be responsible for...