Technical Solutions Consultant

hace 1 mes


Xico, México D2L A tiempo completo

D2L is a cloud-based education company that is revolutionizing the way the world learns. As a trusted advisor to our premier customers, you will provide technical guidance for their infrastructure, on-going projects, and support issues, while focusing on their operational and development systems.

The Technical Account Manager (TAM) plays a vital role in supporting customers' current and future environments, while keeping their success and satisfaction as a key business driver. You will work as a Named Resource for a group of Strategic D2L customers, providing augmented support to D2L customers, including:

Key Responsibilities:

• Work as a Named Resource for a group of Strategic D2L customers

• Provide technical guidance for their infrastructure, on-going projects, and support issues

• Proactively lead the process to grow accounts

• Provide mentorship for team members to help them grow in their technical knowledge and provide premium customer experience

• Help drive team expertise and technical thought leadership

• Work cross-departmentally to find solutions to complex scenarios and integration issues

• Engage D2L Project, Development, Deployment and Infrastructure Consulting teams to satisfy reporting and product needs on client's behalf

• Organize and report on findings as directed to enrich internal processes

• Deliver offerings as defined in the TAM program

Requirements:

• Strong knowledge of Brightspace best practices, with experience defining business process and providing enablement programs

• Demonstrated leadership in new feature and technology adoption and teaching by providing regular enablement and solution overview sessions and documentation for customers and other team-members

• Ability to lead members of account teams effectively and ensure the execution of the account plan

• Ability to develop strong relationships with executive, enterprise-level decision makers

• Demonstrated ability to complete multiple tasks concurrently and deliver results under pressure

• Previous knowledge of learning management systems, preferably D2L

Education and Experience:

• Bachelor's degree or diploma in a related field

• Minimum 5 years' experience in a similar role or a software services or technical role

About D2L:

D2L is dedicated to providing you with the tools to do the best work of your life. We offer a range of benefits, including flexible work arrangements, learning and growth opportunities, and tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program.



  • Xico, México Td Synnex A tiempo completo

    About the RoleTD SYNNEX is seeking a highly skilled Technical Solutions Consultant to provide field technical support to customers.As a Technical Solutions Consultant, you will serve as the primary technical interface for TD SYNNEX products, solutions, and services.Your primary responsibilities will include:Providing pre-sales resolution of all technical and...


  • Xico, México Milestone Systems, Inc. A tiempo completo

    Are you passionate about technology and committed to delivering exceptional customer experiences? If so, we invite you to explore the exciting opportunity of becoming a Technical Solutions Consultant with Milestone Systems, Inc.This pivotal role plays a critical part in our success, and we're seeking a skilled professional who can leverage their technical...


  • Xico, México Zendesk, Inc. A tiempo completo

    Company OverviewZendesk, Inc. is a leading provider of customer service and support software. Our platform helps businesses of all sizes deliver exceptional customer experiences across various channels.About the RoleWe are seeking an experienced Technical Solutions Consultant to join our Managed Services team in Mexico City. As a key member of our team, you...


  • Xico, México Okta A tiempo completo

    Job Title: Technical Consultant for Enterprise Identity SolutionsAbout the Role:At Okta, we're seeking a skilled Technical Consultant to join our team. As a Technical Consultant, you will be responsible for providing hands-on implementation and deployment services to our customers. You will lead multiple concurrent customer deployment projects, ensuring...

  • IT Solutions Consultant

    hace 1 semana


    Xico, México K2 Partnering Solutions A tiempo completo

    Job OverviewWe are seeking an experienced IT Solutions Consultant to drive growth and lead client engagement at K2 Partnering Solutions.


  • Xico, México Leanix Gmbh A tiempo completo

    Our Ideal CandidateWe are looking for a talented Techinal Solutions Consultant to join our team at LeanIX Gmbh. As a key member of our team, you will be responsible for educating and guiding current and prospective business partners towards the optimal setup needed to derive value from our product in a variety of different environments.Key...

  • Technical Consultant

    hace 4 semanas


    Xico, México Ibm A tiempo completo

    About the RoleWe are seeking a talented Technical Consultant to join our team at IBM Consulting. As a Technical Consultant, you will play a key role in helping our clients navigate their digital transformation journeys.Key ResponsibilitiesDesign and develop software infrastructure that enables clients' hybrid-cloud and AI journeys.Collaborate with...


  • Xico, México Thales Group A tiempo completo

    **Job Summary**Thales Group is seeking a skilled Senior Payments Solutions Consultant to join our team in Mexico City, São Paulo, or Bogotá. As a Technical Pre-Sales Expert, you will be responsible for providing technical and domain expertise in our Modern Card Issuance Program.**Key Responsibilities**

  • Solutions Consultant

    hace 4 semanas


    Xico, México Inhalo, S.A. De C.V A tiempo completo

    We are seeking a skilled Solutions Consultant to join our company. About the JobThe ideal candidate will have a strong background in business solutions, with excellent communication and problem-solving skills. Develop and maintain relationships with clients and stakeholders.Provide expert advice on business solutions and technology strategy.Analyze business...


  • Xico, México Google A tiempo completo

    About Google">Google is a technology company that specializes in Internet-related services and products. Our mission is to organize the world's information and make it universally accessible and useful.">About the Role">We are seeking a Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for leading...


  • Xico, México Softwareone A tiempo completo

    Job Title: Software Solutions ConsultantJob Function: Field SalesWe are seeking a highly motivated and experienced Software Solutions Consultant to join our team in Mexico. As a key member of our sales team, you will be responsible for selling Softwareone Solutions & Services and driving business growth through proactive sales activities.Key...


  • Xico, México Zendesk, Inc. A tiempo completo

    Job Description: As a Solutions Consultant at Zendesk, Inc., you will be responsible for all technical aspects of the sales cycle. You will work in conjunction with Sales to be the technical bridge between our Sales Representatives and their prospects. You will take ownership of the prime technical relationship with our prospects to drive customer happiness...


  • Xico, México Servicenow, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Outcomes Senior Technical Consultant to join our team at Servicenow, Inc. In this role, you will be responsible for configuring the ServiceNow Platform to provide solutions that achieve customer outcomes.Job DescriptionParticipate in workshops with customers to assess current processes and establish...


  • Xico, México Yalo Inc. A tiempo completo

    About the RoleWe are seeking a skilled Solutions Consultant to join our team at Yalo Inc. As a Solutions Consultant, you will be responsible for bridging the gap between customers and internal teams to discuss, design, and resolve technical and business questions or concerns during sales and pre-sales. Your primary goal will be to boost the business success...


  • Xico, México Solutions 2 Go A tiempo completo

    Job DescriptionSolutions 2 Go seeks a skilled Technical Solutions Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and implementing scalable software solutions for our clients in the LATAM and North America Divisions.Key Responsibilities:Collaborate with project managers and stakeholders to gather...


  • Xico, México Mongodb A tiempo completo

    We're looking for visionary technologists to advise our customers on architecting scalable systems using MongoDB's data platform. As a Pre-Sales Solutions Architect, you'll be responsible for guiding customers through the design, deployment, and operations of reliable systems. Your expertise will be invaluable in helping customers make informed decisions...


  • Xico, México Google A tiempo completo

    At Google, we're committed to creating innovative solutions that make the world a better place. As a Customer Solutions Engineer, you'll be part of our Professional Services team, which takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher...

  • Senior Sales Consultant

    hace 4 semanas


    Xico, México Oracle A tiempo completo

    As a Senior Sales Consultant at Oracle, you will be responsible for providing presales technical and functional support to prospective clients while ensuring customer satisfaction with minimal supervision.You will act as a technical resource for less experienced Sales Consultants and develop high-quality standard Oracle presentations and...


  • Xico, México Citi A tiempo completo

    Job Overview: As a seasoned technical consultant at Citi, you will collaborate with cross-functional teams to resolve complex technical issues and drive innovation in the financial services sector.About the RoleCiti is seeking an experienced Senior Technical Consultant to join our team. The successful candidate will have 2-5 years of experience in the...


  • Xico, México Zendesk A tiempo completo

    Job DescriptionWe are seeking a highly skilled Business Solutions Consultant to join our team at Zendesk. The ideal candidate will have a strong background in Salesforce and a proven track record of successfully implementing SaaS solutions.Key ResponsibilitiesRun a project portfolio focused on launching new products and developing new solutions for our sales...