Site Payments Associate II
hace 7 días
We are seeking a highly organized and detail-oriented Site Payments Associate II to join our Clinical Operations team at Thermo Fisher Scientific. As a key member of our team, you will provide administrative support for site payments-related activities, ensuring timely and accurate processing of payments to investigative sites.
Key Responsibilities- Compile data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
- Ensure adherence to country-specific regulations that affect and impact the ability to pay.
- Manage payment responsibilities and workflow to meet contracted timelines and project deliverables.
- Build and maintain relationships with study sites and interface with clients for payment-specific issues.
- Respond to study-related escalations and resolve payment-related findings, escalating project risks as necessary.
- Train study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
- Process investigator payments in middleware and financial systems, manage refunds, credit notes, late payment fees, pre-payments, or investigator meeting reimbursements.
- Build and enter budgets and SVTs, work on transparency reporting, perform study reconciliations, and manage and maintain investigator funds tracker for studies transitioned to site payments.
- High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification/Bachelor's degree preferred.
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
- Solid organizational skills and strong attention to detail.
- Capable of handling multiple timeline-sensitive tasks efficiently and effectively.
- Flexible and able to reprioritize workload to meet changing project needs.
- Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems.
- Capable of working independently and as a team member.
- Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable).
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents.
- Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout.
- Capable of effectively analyzing project-specific data/systems to ensure accuracy and efficiency.
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.
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